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Rating Summary

Response Rate 0 %
Overall Rating
5.00
Knowledgeability Rating
5.00
Professionalism Rating
5.00  
Responsiveness Rating
5.00
Usefulness of Website
5.00
Value of Service
5.00
Reach & Lead Generation
5.00
Home Prep & Staging Advice
5.00
Success Ratio 100 %
Recommend Ratio 100 %

I cannot express enough how impressed I was with Eric's hard work and attention to detail. I felt like he always put us first and therefor allowed us to completely trust him. With our busy lives he was able to accommodate all of our requests and made us feel like we were worth his time, unlike other realtors we have worked with in the past. I have extremely high expectations and he definitely surpassed them. I highly recommend Eric and the Gower Smith Team for all of your real estate needs. - Justine Stoehr

January 09, 2018

5.00
5.00
5.00
5.00
5.00
5.00
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Buying
Successful
YES
Residential
Victoria, BC

Justine Stoehr
Show Review Reply Flag

In 2017 I had the privilege of buying my dream home. This was a scary feat for me, as i was absolutely clueless about the entire process. Not only did Eric run me through Real Estate 101 with patience and a great sense of humour, he was available for any questions I had at the drop of a dime. Through the purchase process his knowledge of the game shone through, and secured the best deal I could have asked for. I would recommend the Eric Smith Team to anyone looking to buy or sell in the Victoria area, and will go to him if I ever need real estate help again. - Nate Glickman

December 30, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Buying
Successful
YES
Residential
Victoria, BC

Nate Glickman
Show Review Reply Flag

Eric became our realtor at a time when we we'd been struggling for awhile to sell our condo. With a few thoughtful changes to the listing, his fresh energy and approach quickly turned things around for us. Once the hunt for our new home began, we got to know Eric better through many, many viewings all over town. He devoted substantial time and effort to our search, and we always felt like his priority. Eric showed up to every appointment positive, on time and prepared with information about the property. His broad general knowledge of residential construction throughout the decades, paired with astute and tactfully delivered site-specific observations, supported us immensely through this process. I remember calling Eric really upset one day, worried my husband and I had made a bad call on a property we declined, and him talking me back through our reasoning - the soul of impartiality and reassurance. When we finally found our new home, Eric did everything in his power to help our bid succeed, and I know he was truly happy and excited for us. I believe Eric is genuinely passionate about helping people and wouldn't hesitate to refer anyone to his excellent care. - Amber and Owen Davies

December 30, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Buying and Selling
Successful
YES
Residential
Victoria, BC

Amber and Owen Davies
Show Review Reply Flag

I just wanted to drop you a line and let you know I really appreciated the professional manner in which you carried out the sale of my home. I also wanted to reinforce why people should consider a realtor rather than selling themselves – like myself. Up until this time, I have always sold my own home. I sold several in Alberta, and also one in the Sidney area. This time, however, I decided to look around for a realtor to look after the purchase. There were several main reasons for this decision as follows:- 1) The increased value that the home had gained since purchase due to the housing boom in this area. Any error on my part could have had far more serious consequences. 2) My daughter was in the process of getting married, and I knew that I would not be able to commit the time needed to sell this house properly. 3) I had a tenant that I did not wish to inconvenience unnecessarily. 4) I wished for a quick sale as everything I was researching pointed to a possible future downturn in house prices because of government changes and regulations at the provincial and federal levels. Actually, to be honest, at our first meeting, I still had not fully decided to use a realtor, but I wanted to check it out to see if I could be convinced. I realized that I was sacrificing a lot of money in realtor fees. I also felt that to meet the above goals, I would need to find a realtor with some local knowledge. Coincidently, I asked my daughter if she knew of anyone locally, and she gave me your name. She apparently knew you from North Saanich School, and stated that you had a reputation for honesty and were also a top salesperson in your office. Several friends has also recommended a local Remax office. So I decided to give you an interview. It was immediately obvious from our first meeting that you felt you could meet the above 4 goals. And as well, your advice of what we could get for the home was in line with my own research on the subject. So I signed the contract! I was impressed how quickly things moved along. Within a few days you had a plan which outlined the cleaning schedule, the photographers, the realtors walk through and the the first open house. This was exactly what I was looking for. I was even more impressed when you brought me a tentative offer, with no restrictions, and above the asking price! The sale of the home went off without a hitch and I was beginning my move to my new apartment on April 1st. The wedding also went off without a hitch in Mid April, and everything was complete my May 1st. - Denis Wightman

December 30, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Selling
Successful
YES
Residential
Victoria, BC

Denis Wightman
Show Review Reply Flag

We recently listed our house for sale and interviewed several realtors. Eric Smith was by far the most engaging and professional realtor that we met. Eric was attentive to our needs and described step by step how he would market and sell our house. It was never a question of ‘if’ but rather ‘when’ this sale would happen. Eric used a professional photographer and even hired a company to provide accurate interior measurements. Any questions we had, Eric was always just a phone call or text message away. The service we received was outstanding and I wouldn’t hesitate to recommend Eric – you won’t find a better realtor! - Blair and Michelle Nelson

December 30, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Selling
Successful
YES
Residential
Victoria, BC

Blair and Michelle Nelson
Show Review Reply Flag

Eric Smith was our realtor while my girlfriend and I were looking for a condo. He was always speedy to respond to questions and was more than willing to work with us to set up viewings. He is very patient and never put any pressure on us to put in an offer on any condo that we did not want to. He was also very honest when it came to writing an offer and was willing to share his opinion when asked but always said it was really up to us. Eric was very professional, friendly and very hard working, because of these qualities I would highly recommend him as a realtor and would use him again in the future. - Derrick Norton

December 30, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Buying
Successful
YES
Residential
Victoria, BC

Derrick Norton
Show Review Reply Flag

Working with Eric Smith was a thoroughly positive experience! Eric demonstrates not only a great understanding of the properties that he is showing, but also of the various amenities and market trends associated with each area in the Greater Victoria, Saanich Peninsula, and West Shore regions. Eric was personable, informative, and always willing to go above and beyond to accommodate. Even after our purchase was complete Eric maintained contact to ensure our satisfaction, and has continued to answer questions regarding regional market growth and ways to optimize our investment. I would recommend Eric Smith for your Real Estate needs with confidence and enthusiasm. - Dan and Taya

December 30, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Buying
Successful
YES
Residential
Victoria, BC

Dan and Taya
Show Review Reply Flag

Eric is a professional,knowledgeable, and a very accommodating real estate agent.He takes the time to listen to the concerns of the listing customer and set a realistic selling price. In my case he knew the benefit of the strata reserve fund to the sale of a condo unit. I would not hesitate in recommending Eric to other people selling real estate and I definitely will use Eric's services in the future. - Don Lindsay

December 30, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Selling
Successful
YES
Residential
Victoria, BC

Don Lindsay
Show Review Reply Flag

Having sold a condo and purchased a house this summer through Eric Smith, my partner and I got to spend lots of time in meetings, emailing and on the phone with Eric. The model of professionalism, Eric came through for us again and again. Between calling the city to track down specific bilaws, always giving us his full attention no matter how busy he was, and answering my countless emails until late in the evening, Eric was consistently courteous, patient and an absolute pleasure to work with. I can honestly say that the realty portion of our sale and purchase was the least stressful part of our summer, and I would whole-heartedly recommend Eric to anyone even beginning to think about real estate. I'd say that we'll go back to Eric when the time comes to sell, except that he helped get us into our dream house so I don't see us getting back into the market anytime soon! Eric - thanks again for everything! - Mirah Burgener

December 30, 2017

5.00
5.00
5.00
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5.00
5.00
5.00
5.00
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Buying and Selling
Successful
YES
Residential
Victoria, BC

Mirah Burgener
Show Review Reply Flag

Earlier this year we decided we would like to find a permanent home on Vancouver Island. Knowing the market was going crazy and inventory was low we really didn’t expect to find anything - we were just going to get our feet wet. Eric made it too easy! He is knowledgeable, approachable, personable, endlessly patient, and incredibly generous with his time. He answered every question and explained every form and every part of the process clearly and thoroughly. Buying a home in this market is challenging, but working with Eric made it as painless and straightforward as possible. We were able to buy a beautiful condo in our price range and even in the neighborhood we loved the best! We definitely could not have done this without Eric and he really took care of us well during the negotiation, closing, and even after closing. We hope that we will be in this home for many years to come, but when it is time to move again, we will definitely call Eric! We are grateful to have found a realtor that displays such passion for his work and dedication toward his clients, and we would recommend him to anyone! - Susan and Fred Luciuk

December 30, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Buying
Successful
YES
Residential
Victoria, BC

Susan and Fred Luciuk
Show Review Reply Flag

Eric was an excellent professional realtor and provided me with great advice. He helped me to secure my first home purchase in a very challenging market. Id' recommend Eric to anyone, he's very knowledgeable and willing to give extra time and effort in helping you find a good home. - Adrian Brett

December 30, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Buying
Successful
YES
Residential
Victoria, BC

Adrian Brett
Show Review Reply Flag

My partner and I had the pleasure of working with Eric to find our first home in Brentwood Bay. He was patient, helpful, and went the extra mile for us. Eric did not pressure us to jump into the first house we saw, instead he looked out for our interests and insured that we found the right house. Throughout the purchase process, he was detail oriented, helpful, and made sure that we met the necessary criteria to qualify for the home. We could not be happier with the house that we purchased and would strongly recommend Eric Smith to anyone looking for their home. - Niall Paltiel

December 30, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
Residential
Victoria, BC

Niall Paltiel
Show Review Reply Flag

Eric is an outstanding Realtor. In life, you occasionally come across people that have found their true calling, and Eric's is Real Estate. He is knowledgeable, reliable, dedicated and determined. He gives excellent advice when it comes to buying or selling your home. We are incredibly happy that we decided to choose Eric to list our property, and we will choose him again in the future to sell our next home; we wouldn't trust our property sale with anyone else. - Caylla Harvey

December 30, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Selling
Successful
YES
Residential
Victoria, BC

Caylla Harvey
Show Review Reply Flag

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