Jessica Chen
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Team Solo
Company Oakwyn
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Address 3195 Oak Street
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Rating Summary

Response Rate 25 %
Overall Rating
4.46
Knowledgeability Rating
5.00
Professionalism Rating
5.00  
Responsiveness Rating
4.67
Usefulness of Website
5.00
Value of Service
5.00
Reach & Lead Generation
5.00
Home Prep & Staging Advice
5.00
Success Ratio 75 %
Recommend Ratio 75 %

We were referred to jesica and can’t say anything more than... smart, professional and experience. She thought if things to consider when we were buying that saved us several times from making mistakes. Thank you to her wonderful team. - Jeannie Flair

February 01, 2018

4.86
4.00
5.00
5.00
5.00
5.00
5.00
5.00
NO
Buying and Selling
Successful
YES
Residential
Vancouver, BC

Jeannie Flair
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We purchased a condo in November 2017 and would like to say that Jessica Chen and her associates were the best we could have had to take care of our needs. From the day we introduced ourselves to day of possession we had full support. Recommendations helped us to save thousands of dollars in the purchase and she patiently explained things that we were totally unaware of. We highly recommend her and her group of professionals! - Larry P.B.

January 29, 2018

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Not Successful
YES
Residential
Vancouver, BC

Larry P.B.
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My husband and I had an incredible experience from start to finish. We purchased our first home in BC after moving from Alberta and Jessica was attentive to our needs and patient explaining things, always quick to answer her phone. We recommend Jessica every time we hear of someone looking for a great Lower Mainland realtor now. - Arlene Bryans

January 29, 2018

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Selling
Successful
YES
Residential
Vancouver, BC

Arlene Bryans
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I was referred to Jessica by a friend of mine who purchased a home through her. I wanted to find a realtor through referral because there were so many realtors in the city who didn't have your best interest at heart and wanted to make a quick sale, especially with the real estate boom. She was very kind and knowledgeable when I first started corresponding with her, but at the first in-person meeting, she brought her partner Jason along. Initially I thought Jason was just going to show me the units and Jessica would still be helping me out with the purchase, but it turns out that Jessica actually is referring me to Jason (without explicitly telling me so). I believe this is because my budget was on the lower end ($450K for a condo) so maybe Jessica didn't want to personally spend her time on this. They assured me though that Jessica would be fully involved in the process, but this was actually not the case. Jason was nice, but not as knowledgeable and definitely not as experienced, and I felt like many of the properties that he took me to look at were not what I wanted. I was lucky that there was one property that did fit my requirements and we put an offer through, with conditions of looking at the strata documents. Jason assured me that we can review the strata documents and then ask the seller's agent any questions. I had a few questions that I wanted to clarify about the property, the depreciation report, and other strata things, but it seemed like Jason answered all of them, instead of referring them to the seller's agent. It actually felt like Jason was unsure about what he talked about, and some of the answers that he gave me were directly contradictory to what Jessica had told me friend earlier. I got the feeling that they wanted to make a quick sale. Also Jessica was not at all involved in the purchase process. Overall I probably wouldn't recommend Jessica unless she can help you personally. My friend spoke very highly of her, but I did not get the same positive experience. - Sheila

March 22, 2017

Reply:    Shelia thank you for this feedback and I appreciate your honesty. It is extremely important to me that all our clients are well taken care of from all our team memebers and we work together as one to help facilitate our clients through this fast paced market. Jason is extremely diligent and through always going the extra mile and putting our clients first. We are so happy to have been a part of your first home purchase and I understand all the intricate details of strata ownership can be overwhelming. It takes a couple of not so exciting properties to find the gem and working together I believe you have found a wonderful place to call home.
Reply:    Shelia thank you for this feedback and I appreciate your honesty. It is extremely important to me that all our clients are well taken care of from all our team memebers and we work together as one to help facilitate our clients through this fast paced market. Jason is extremely diligent and through always going the extra mile and putting our clients first. We are so happy to have been a part of your first home purchase and I understand all the intricate details of strata ownership can be overwhelming. It takes a couple of not so exciting properties to find the gem and working together I believe you have found a wonderful place to call home.

3.00
-
-
-
-
-
-
-
NO
Buying
Successful
NO
Residential
Vancouver, BC

Sheila
Show Review Reply Flag

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