We sold our last house and purchased our existing home with Heather. Both transactions went very well and she even got us competing offers on the sale so we could get the most for our house. She really understood what we wanted in our purchase too. We were ready to make an offer on a house and she suggested we go back to a previous one and look at it again. It was in a much better neighborhood and we ended up buying that one and have been very happy. Not pushy at all and very knowledgeable. (I added this review because I didn't click on the professionalism rating. Heather is VERY professional and I wanted to ensure my other review didn't short change her.)