Jim is an awesome agent. He listed my mothers house and I couldn't be happier with how he took total care of her from the beginning to the end. He was very patient with her and explained every step of the process making sure she understood everything. He was kind, caring and gentle not to hurry or confuse her. She felt totally at ease with Jim and very comfortable. He was very professional, even with the other agents coming through and their buyers. Very happy with my mothers choice.