We are incredibly pleased with the service we received from Kai Huculak @ Remax Nanaimo for our sale of our townhouse and purchase of our new home. The first time home buying process can be daunting, but Kai was fantastic every step of the way. Our sale of our townhouse was a complicated process but Kai handled it with the utmost professionalism and was there every step of the way. Kai was ALWAYS available for home tours and his responsiveness was incredible. Kai was immensely patient with our seemingly endless questions, provided us with all the information to make any decision and we truly appreciated his input and relied on it. It’s easy to push paper and get the signatures, but Kai was really focused on making sure we were satisfied through the process and with the outcome. He took the time to thoroughly explain a home’s details before we decided to move forward with an offer and also ensured that we knew of any potential risks associated with purchasing a particular property. Kai also helped us figure out the best way to position our offer and what price to go in at to give us the absolute best chance that the sellers would accept our offer over any other offers. Overall, I would strongly recommend Kai to anyone looking to buy or sell a home, especially if they are first-time homebuyers. I would trust them with my eyes closed and their attention to detail and level of time/dedication to their clients is outstanding.