We used Paul in May 2015 to purchase a new home from a builder. This was our first home purchase as a couple, so naturally we were very excites. Paul was great the first week, showing us the options, negotiating with the builder, so although we didn't need to have an agent to buy from a builder directly, we decided to use him (and give him some commission) because he just seemed so great. Well, before the ink could even dry on the purchase agreement (he didn't even stick around for the entire meeting), we never heard from him again. We e-mails him at least 6-8 times, called continuously, and he never got back to us (not ONCE). Luckily we were able to deal with the builder directly, but knowing that he was making money off of our purchase and not speaking to us at all was probably the most frustrating process. To this day, we never heard from him again. Not between purchase and closing, not during the closing process, and not after the closing. Not even a single 'congratulations'. He was horrible to deal with, and we are looking at bringing our concerns to the real-estate board of Ontario that oversees agents' licenses.
We used Paul in May 2015 to purchase a new home from a builder. This was our first home purchase as a couple, so naturally we were very excites. Paul was great the first week, showing us the options, negotiating with the builder, so although we didn't need to have an agent to buy from a builder directly, we decided to use him (and give him some commission) because he just seemed so great. Well, before the ink could even dry on the purchase agreement (he didn't even stick around for the entire meeting), we never heard from him again. We e-mails him at least 6-8 times, called continuously, and he never got back to us (not ONCE). Luckily we were able to deal with the builder directly, but knowing that he was making money off of our purchase and not speaking to us at all was probably the most frustrating process. To this day, we never heard from him again. Not between purchase and closing, not during the closing process, and not after the closing. Not even a single 'congratulations'. He was horrible to deal with, and we are looking at bringing our concerns to the real-estate board of Ontario that oversees agents' licenses.