"Is the house Susan-ready, kids?" For years to come, that sentence is what my family will recall as a defining moment in our lives. We were preparing for our biggest move, leaving the only home my children ever knew. With work, school, extracurricular activities, a puppy and showings back-to-back, I knew this would be a grand feat; it would require help from someone with similar values and experiences. I met Susan through my contacts, as I place high value on word-of-mouth for conducting business. Her patience was felt through all our correspondences. From rescheduling appointments to gentle reminders, repeating answers due to background noises of a busy household and letting the pup out for his business during showings, Susan sustained her calm and caring demeanor to keep up with the challenges. Susan and her team worked diligently to transform our home into a camera-worthy house. Her periodic emails kept me informed and connected to the ever-changing real estate marketplace. She is a thoughtful individual, sharing her knowledge and resources while asking thought-provoking questions to ensure no detail is missed in midst of the chaos of moving. Putting down roots is a milestone event that takes time and careful nurturing. Just like in the rainforest we live, replanting is necessary at times. It is imperative to ensure your move is made with a positive mindset, insightful guidance and unequivocal support. Susan checked all the boxes on my list of must-haves in a realtor. Are you prepared to have your home transformed to be "Susan-ready"?