Susan was very patient and understanding as we were not sure what type of property we were going to purchase. She offered many different options, and showed us a lot of houses before we finally made a decision. Offered her time to be at the house on moving day to enable our services to be connected. Always responded quickly to our many inquiries and requests. This is our second transaction with Susan as she also sold a rental property for us in Nanaimo a few years ago. I would highly recommend Susan Webster.