We were surprised by a renoviction during one of the most difficult times to rent in Toronto history, and when we started our search, we were very pessimistic. But working with Samantha changed everything: she is warm, understanding, and sympathetic to the problems we were facing, but realistic and upfront with us about what our options were and what we should be looking for. She worked with us for months and we saw dozens of apartments with her. With her advice and expertise, we were able to confidently wait things out a bit until we found the perfect place and couldn't be happier! She was with us every step of the way, and even secured a last-minute meeting with our new landlord to help secure the apartment with almost no notice. Samantha was always there when we needed her and had the answer to every question, and I will definitely be going to her in the future for any realtor needs.