We highly recommend Real Estate Agent Shelly McNeil. She assisted us with the purchase of a second home in Nanaimo. We have worked with many real estate brokers and agents on several real estate transactions over the years and can say with confidence that Shelly is the best Real Estate Agent, we have ever used. Shelly has the qualities that make her an extremely successful and effective REALTOR. We can’t say enough about her professionalism and knowledge within the industry. She has high integrity and is very conscientious and tenacious, always keeping the clients best interests in mind. Our real estate purchase was a small transaction relative to the size of properties and transactions Shelly normally handles but she treated us with the same professionalism and courtesies one would expect for a very large transaction. One of the qualities we respected the most was her no- nonsense style. She understands her client’s requirements and shows properties, which caters to her client's needs. She does extensive research to assist with assessing a fair market value of the property for the offer and also disclose any issues with the property and gives recommendations which property to avoid. She is extremely responsive to questions, often responding promptly to our email/messages. She shows great attention to the details enabling the transaction to get done and negotiates effectively with the opposing broker on behalf of the client. She has a good network of other listing agents/lawyers and trades persons. We have the highest level of confidence in her. Our transaction went smoothly and we closed on time. We had a small issue on an electrical inspection after the completion of the transaction and Shelly followed through until the issue was resolved, even though she had already been paid for the transaction. As mentioned above, she represented us on the purchase side of the transaction. We have the highest level of confidence in her and feel she would be able to properly assess any situation and figure out an effective solution. We highly recommend her and for future transactions, we would have Shelly represent us.