Doug McNaughton
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Team Solo
Company Re/Max Real Estate (Central)
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Address 306 Memorial Dr. NW
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Rating Summary

Response Rate 13 %
Overall Rating
4.89
Knowledgeability Rating
4.95
Professionalism Rating
4.92  
Responsiveness Rating
4.92
Usefulness of Website
4.75
Value of Service
4.92
Reach & Lead Generation
4.92
Home Prep & Staging Advice
4.90
Success Ratio 100 %
Recommend Ratio 100 %

Susan was an amazing agent to work with. She was always professional and supportive. It felt like we were part of the family right from the start. I would definitely recommend Team McNaughton to my friends and family. - Lianne Dechant

November 04, 2023

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Condo / Apartment
Signal Hill, Calgary
Sep 2023

Lianne Dechant
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Susan and the whole team went above and beyond to market my property. They worked hard to secure a buyer and get me a great price for my condo. I appreciate all their help so much - Derek Weinberger

October 26, 2023

Reply:    Thank you so VERY much for your kind words and support. It is much appreciated!!!!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Condo / Apartment
Eau Claire, Calgary
Oct 2023

Derek Weinberger
Show Review Reply Flag

This is the third transaction Team Penley McNaughton has successfully completed for us. Susan took time to explain the process and kept us involved through each step. She brought energy and enthusiasm and a personal touch that made us feel like we were her only clients! - Bonnie & Ed

September 18, 2022

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
House / Single-Family
Hillhurst, Calgary
Sep 2022

Bonnie & Ed
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As with my previous home sales and purchases Team Penley McNaughton were the epitome of professionalism and extremely knowledgeable. I felt that they really advised me well and took care of my interests. - Anne Valentine

February 24, 2022

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Townhouse
Calgary, AB
Apr 2022

Anne Valentine
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Susan is one of the kindest and most sincere personI've ever met. She knows her stuff too and has proven invaluable. I will definitely be calling this team again. - Pamela Dermody

July 29, 2021

5.00
5.00
5.00
5.00
-
5.00
5.00
5.00
-
Successful
YES
Residential
Calgary, AB

Pamela Dermody
Show Review Reply Flag

Selling this house was an emotional and nessacary thing. This home was my Dads for 60+. I appreciated that my feelings were always considered. I never felt like my opinions and decisions weren't listened too. Susan was awesome 10 outta 10! - Trudy van Melsen

March 06, 2021

Reply:    Thank you so very much for your kind words. You were a true pleasure to work with. We are so thankful that we met you! Sincerely, Susan

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Calgary, AB
Mar 2021

Trudy van Melsen
Show Review Reply Flag

Two home sales for me which speaks to their dedication and professionalism. Many years in between each transaction yet still they stay in touch. I would not hesitate to use them again. - Cheryl Tetreau

October 11, 2020

4.57
5.00
5.00
5.00
4.00
5.00
4.00
4.00
YES
Selling
Successful
YES
Residential
Calgary, AB

Cheryl Tetreau
Show Review Reply Flag

Susan and Doug made buying our first home so easy! They guided us through the entire process, and always gave us their best professional advice. Thank you Susan and Doug SO much, we love our home! - Taylor Fochuk

July 17, 2020

Reply:    Thank you so much! Your kind words are much appreciated - it was a true pleasure working with you!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Buying
Successful
YES
Calgary, AB
Jul 2019

Taylor Fochuk
Show Review Reply Flag

This team did an incredible job on selling my property. They gave good advice and were available when I had questions or concerns regarding the property. They were able to sell my property in a very difficult market. - Elizabeth

February 29, 2020

Reply:    Thank you so very much for your kind words. Working with you was a true pleasure. We are very happy for you that the property sold!!!

4.57
5.00
5.00
4.00
4.00
5.00
5.00
4.00
-
Selling
Successful
YES
Residential
Calgary, AB

Elizabeth
Show Review Reply Flag

Doug, Susan and Kristen were a professional and dependable team. They came with good references and put all their efforts into moving our property. As executor for my sister's estate and living a province away, I depended very much on Team Penley McNaughton to help with preparing the house for market, staging (awesome job Nancy Ball!!), and transacting the sale. Their contacts and support network were great to work with as well. Despite a difficult market we were able to sell in less than three months. From me and my family: Thanks to Team Penley McNaughton for making this a smooth and worry-free experience. - Murray Long

November 14, 2019

4.71
4.00
5.00
5.00
4.00
5.00
5.00
5.00
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Selling
Successful
YES
Residential
Calgary, AB
Oct 2019

Murray Long
Show Review Reply Flag

Dedicated and professional. Fees included a professional photographer and staging consultant. Have used them on multiple occasions and referred to others. Great Team! - Doug Roney

January 09, 2019

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Calgary, AB

Doug Roney
Show Review Reply Flag

We both bought and sold with Doug and Susan and it was the best experience we've ever had buying or selling a house. They're extremely knowledgable, well connected, and delightful to deal with. I highly recommend them! - Graham Newby

December 31, 2018

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying and Selling
Successful
YES
Residential
Calgary, AB

Graham Newby
Show Review Reply Flag

Doug and the team are very knowledgeable, professional and patient. It was a pleasure to work with them. They helped us find our new home within a very short period of time and yes, I’d definitely recommend them. It was a lovely surprise to get Christmas gifts too - thanks again, Doug and the family! - Alyona Hodson

December 25, 2018

4.86
5.00
5.00
5.00
4.00
5.00
5.00
5.00
YES
Buying
Successful
YES
Residential
Calgary, AB

Alyona Hodson
Show Review Reply Flag

Doug and the team were wonderful They went above and beyond to make us feel special and valued as clients. If we ever find ourselves back in Calgary we will for sure use them again. - Michelle

August 16, 2018

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Selling
Successful
YES
Residential
Calgary, AB

Michelle
Show Review Reply Flag

We loved having the whole family involved as it gave us opinions from both generations and a male/female perspective - Doone Watson

June 03, 2018

4.71
5.00
5.00
5.00
3.00
5.00
5.00
5.00
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Selling
Successful
YES
Residential
Calgary, AB

Doone Watson
Show Review Reply Flag

We found a house on our own, and then contacted Doug to get his opinion. He set up a showing right away, and his feedback and information about the property were invaluable. Once we decided on a home, the process was very quick and easy, thanks to the team. Based on their list of recommended people, we have had a very easy time throughout the entire purchase process. They answered every question we had, and I definitely recommend them. - Caitlin Kane

March 20, 2018

5.00
5.00
5.00
5.00
-
5.00
-
-
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Buying
Successful
YES
Residential
Calgary, AB

Caitlin Kane
Show Review Reply Flag

The whole team at “Penley McNaughton” have made my first time home buying with ease and stress free, i was able to find a home quicker than expected due to thier fast and professional responses plus the knowledge in the market and useful tips show they care which separates them from the rest, i will recommend them to anyone and use their proficiency again ! - Gordan Zarkovic

December 19, 2017

5.00
5.00
5.00
5.00
5.00
5.00
-
-
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Buying
Successful
YES
Residential
Calgary, AB

Gordan Zarkovic
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Very knowledgeable of the Calgary market. Have a good eye and sense for the positive an negative of any potential home or condo. - Paul

November 14, 2017

4.20
4.00
5.00
4.00
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4.00
4.00
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Buying
Successful
YES
Residential
Calgary, AB

Paul
Show Review Reply Flag

Susan and Doug sold both our home and a rental property for us. We would definitely recommend them to our friends and family! - Judith Speelman

November 13, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Selling
Successful
YES
Residential
Calgary, AB

Judith Speelman
Show Review Reply Flag

I am very happy with the professional, yet personable service I received from Doug and Susan. They were quick to answer all my questions and concerns and gave me an honest and accurate appraisal of my house. Doug predicted that I'd have an offer in 3 days of listing and I actually received THE offer the first day. They exceeded my expectations during the entire process and I highly recommend them to buyers and sellers who expect 100% representation of their interests. With gratitude, Yvette - Yvette

August 30, 2017

5.00
5.00
5.00
5.00
-
5.00
5.00
5.00
YES
Selling
-
YES
Residential
Calgary, AB

Yvette
Show Review Reply Flag

The whole team was fabulous, extra thanks to Lana Bedard who is so sweet and kind- she even brings us treats on holidays and of course a cake on our one year home buying anniversary! - Megan

August 05, 2017

4.29
5.00
4.00
5.00
4.00
4.00
4.00
4.00
YES
Buying
Successful
YES
Residential
Calgary, AB

Megan
Show Review Reply Flag

Thanks so much to this fantastic team of realtors. You helped us find our home beautiful home. I highly recommend Doug, Susan, and Kristen to help you buy or sell your home. This is a family team and they have their client's best interest at heart. - Heather

July 14, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Buying
Successful
YES
Residential
Calgary, AB

Heather
Show Review Reply Flag

Very helpful people, it was good working with the m. - Philip

June 01, 2017

Reply:    Thank you Phil! As always it was a true pleasure working with the two of you as well!

4.80
5.00
4.00
5.00
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5.00
5.00
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Buying
Successful
YES
Residential
Calgary, AB

Philip
Show Review Reply Flag

Doug and Susan helped us so much, especially when there were little bumps along the way. They were professional, knowledgeable and patient. I feel like my partner and I were empowered to make decisions because we had such good support. - Carl Lukas

April 14, 2017

4.67
5.00
5.00
4.00
4.00
5.00
5.00
-
-
Buying and Selling
Successful
YES
Residential
Calgary, AB

Carl Lukas
Show Review Reply Flag

I moved my family here from Ontario. Doug and his team helped our family make the transition easy and painless. Can't thank them enough.. would highly recommend and will use him again. - Bill Bond

March 15, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
Residential
Calgary, AB

Bill Bond
Show Review Reply Flag

The best people on earth! I was buying my first home at only 25 and was still confused understanding everything about the process. Luckily I was referred to Team Penley McNaughton and they changed my life for the best. Explaining every step of buying and even telling me how the selling side works along the way so I could be better educated for later in life. Together we found the perfect place for my life and budget. I got amazing views and safety for well under the asking price in an amazing neighborhood. They worked late and did everything they could for me which was greatly appreciated. On a personal note I was flooded only days after buying my first home due to the extremely rare floods of 2013. During the evacuation I was robbed of all my tools at work by looters. As a young master level skilled tradesman that was my livelihood. So when I saw Doug and Susan's home has suffered the same fate an television I had to email and offer my help / prayers. They have been great friends ever since and still call regularly to see how I'm doing. They always have great tickets to events and expos too! I've been lucky enough to use these a few times since moving in and I really appreciate they still think of me. I would tell my own mother to go with Team Penley McNaughton because I really believe in them. So that means they are better than all the rest. Go with Doug, Susan, and Kristen! You will never forget it or regret it! - Dan Chute

February 20, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
Residential
Calgary, AB

Dan Chute
Show Review Reply Flag

Susan, Doug and Kristen helped us find a perfect home, even though we were quite picky on location. We bought a beautiful home downtown that was well built and within our price range. They know lots about the market, and provided invaluable advice through the negotiation process. I recommend them highly. - Denise Brunsdon

February 13, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
-
Buying
Successful
YES
Residential
Calgary, AB

Denise Brunsdon
Show Review Reply Flag

We have demanding work schedules, and so were concerned that it would take us a long time to find a house. The Penley-McNaughton team was flexible, responsive, and worked around the clock to assist whenever we found a house we wanted to tour, or when we eventually decided to put in a bid right before deadline. We ended up buying a perfect house less than two months after we started looking. Also, they consistently shared high quality referrals for things like a mortgage broker or home inspector. They are a trustworthy team. - Anthony Mersich

February 13, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
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-
Buying
Successful
YES
Residential
Calgary, AB

Anthony Mersich
Show Review Reply Flag

We would use Doug again for sure. He knows what he's doing. - Jenna Shummoogum

November 01, 2016

4.50
4.00
5.00
5.00
-
4.00
-
-
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Buying
Successful
YES
Residential
Calgary, AB

Jenna Shummoogum
Show Review Reply Flag

Doug was great to work with. I was kept well informed of every step of the process of selling my house. He was always available for my questions and concerns. He made it a very stress free experience! - Dani

September 22, 2016

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Calgary, AB

Dani
Show Review Reply Flag

Doug was great to work with. I was kept well informed of every step of the process of selling my house. He was always available for my questions and concerns. He made it a very stress free experience! - Dani

September 22, 2016

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Calgary, AB

Dani
Show Review Reply Flag

made selling the house very stress free. very professional and made this a great success. thank you - Ruth Lehmann

September 15, 2016

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Calgary, AB

Ruth Lehmann
Show Review Reply Flag

made selling the house very stress free. very professional and made this a great success. thank you - Ruth Lehmann

September 15, 2016

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Selling
Successful
YES
Residential
Calgary, AB

Ruth Lehmann
Show Review Reply Flag

Very helpful and very knowledgeable - Todd Butler

September 14, 2016

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
-
YES
Residential
Calgary, AB

Todd Butler
Show Review Reply Flag

Doug, Susan and their team were the most professional, thorough and efficient agents we have every work with. They went above and beyond in their consistent communication with us at every stage of helping us purchase our new home and sell our current home. We felt completely confident with their direction and guidance. We are grateful for the genuine care they showed in all their work with us. It's no surprise why Doug, Susan and their team are celebrated and awarding real estate agents in Calgary! They are the best. - Ildi and John Arlette

August 26, 2016

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Residential
Calgary, AB

Ildi and John Arlette
Show Review Reply Flag

Latest of many times using Doug and Susan. Very happy with their service and will be using them again. - Ken Brant

August 17, 2016

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Residential
Calgary, AB

Ken Brant
Show Review Reply Flag

Second time using Penley McNaughton. Susan and Doug are a pleasure to work with. Very knowledgable and professional. Would highly recommend them to anyone buying or selling in Calgary. - Lorrie Irwin

August 16, 2016

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Selling
Successful
YES
Residential
Calgary, AB

Lorrie Irwin
Show Review Reply Flag

I have worked with Doug and Susan many times over the years, they take a personal interest in my well being and work hard to find a good fit for me, as well as to do the best for me financially in selling my old place. They have excellent instincts about what the market is doing and how best to price and market a property. - Valerie

July 05, 2016

5.00
5.00
5.00
5.00
-
5.00
5.00
5.00
YES
Buying and Selling
Successful
YES
Residential
Calgary, AB

Valerie
Show Review Reply Flag

The whole team worked together to ensure none of our questions were left unanswered. This was a daunting process at first but the team made it much less stressful and a positive experience for my whole family and I. We couldn't have asked for anything more! - Phil Chmielowiec

March 30, 2016

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
-
Selling
Successful
YES
Residential
Calgary, AB

Phil Chmielowiec
Show Review Reply Flag
Doug has been rated in Eau Claire, Hillhurst, and Signal Hill in Calgary.

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