Robbie Johal
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Team Solo
Company Lifestyles Remax
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Rating Summary

Response Rate 12 %
Overall Rating
3.61
Knowledgeability Rating
3.38
Professionalism Rating
3.63  
Responsiveness Rating
3.50
Usefulness of Website
3.88
Value of Service
3.63
Reach & Lead Generation
3.50
Home Prep & Staging Advice
3.75
Success Ratio 83 %
Recommend Ratio 75 %

Robbie was the seller’s agent on the condo I purchased. My experience working with him was a nightmare. My agent’s office had to follow up with him several times for documents. At times, he forgot to send paperwork off to his clients to sign. I was reassured and told several times that the unit would be cleaned professionally and the fireplace would be serviced before closing (as was stipulated in the signed contract). This was not done and the unit was infested with cockroaches on the day of possession and the fireplace was never serviced or cleaned. On top of this, the cockroaches were nesting inside the stove, making it unsafe to use. I asked for a replacement stove (the contract stated all appliances must be in working condition). My agent and I had to fight tooth and nail for him to agree to taking care of the issues. His excuse was that he didn’t have time to view the unit before giving us the keys, but he had a month to take care of it. When it was time for payment, he refused. We again had to fight him on this. He ended up paying for a portion of the cleaning, but not all of it. My agent thankfully paid the rest, but really this should be Robbie and the seller’s responsibility. The exterminator was not paid for several weeks and called me and my agent to collect payment several times. Robbie originally agreed to pay for the stove, then came back and said he would only pay for half. If you want someone professional and does not run on empty promises, look elsewhere. I would never do business with Robbie ever again. Avoid him at all cost. - Katherine

September 16, 2020

1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
-
Buying
-
NO
Residential
Surrey, BC
Jul 2020

Katherine
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Great help in searching for what I needed and gave plenty of advice and options in my search! - Caterina

January 18, 2017

3.57
4.00
3.00
3.00
4.00
4.00
4.00
3.00
YES
Buying
-
YES
Residential
Surrey, BC

Caterina
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Robbie helped me sell my house SMS find me another place to move into. Would not use anyone else to sell or buy. - Paul

January 18, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying and Selling
Successful
YES
Residential
Surrey, BC

Paul
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Robbie did a excellent job on selling my house at full asking price in a week and found me a house that had everything I was looking for. Good job Mr. Johal - Nick hurst

January 18, 2017

4.29
4.00
4.00
5.00
5.00
4.00
4.00
4.00
YES
Buying and Selling
Successful
YES
Residential
Surrey, BC

Nick hurst
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Robbie did a excellent job on selling my house at full asking price in a week and found me a house that had everything I was looking for. Good job Mr. Johal - Nick hurst

January 18, 2017

4.29
4.00
4.00
5.00
5.00
4.00
4.00
4.00
YES
Buying and Selling
Successful
YES
Residential
Surrey, BC

Nick hurst
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One of the best I have dealt with!!!! - Chandra Sharma

January 18, 2017

4.43
4.00
4.00
4.00
5.00
5.00
4.00
5.00
YES
Selling
Successful
YES
Residential
Surrey, BC

Chandra Sharma
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Robbie has been so helpful and so knowledge. He really makes the process so much easier. Definitely recommend Robbie! - Ruby havard

January 18, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Residential
Surrey, BC

Ruby havard
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#1 Realtor in Clayton? I’m not sure what rating Robbie is using to give himself this title, but this realtor is exactly what give the entire industry a bad name. Unfortunately we listed our home with Robbie due to a recommendation and a very flashy sales pitch. We were successfully deceived; all he wants is commissions to fund his personal advertising campaign rather than sell homes. All of your fees, which are at a premium compared to most, go directly to advertising himself and slapping his mugshot on every bus stop in the neighborhood. Don’t expect any decent level of service, or to even hear from him, once you sign your contract. No feature sheets, incorrect listing information, poor research. He immediately passes you over to his assistant (who tries his best, but is clearly over worked) and hopes your house sells itself. After constant pressure to drop our price to sell fast, multiple screwed up viewing appointments and displays of his personal feuds with other realtors (taking other agent signs down and refusing to show our home to specific agents) we realized we had hired the wrong realtor. Easy enough to rectify, right? No! After multiple attempts to dissolve our contract and go with another agent, even within the same brokerage firm, Robbie refused to release us from contract. He demanded full commission if we sold through anyone else, without doing any of the work. We were forced into a position where we were unable to list or sell our home for 3 months because Robbie refused to accept that someone was unhappy with his lack of services. Lifestyles Remax offered absolutely no support either, as clearly Robbie is their golden boy. Do your homework before listing your home with an agent. Big marketing and flashy sales pitches likely mean they spend more time and money on themselves than working to sell your home. Be sure to look into realtor conduct history as well. Robbie has received multiple penalties from the Real Estate Board for misconduct and contraventions of the Real Estate Act. Robbie’s imprudent decision to hold us hostage to our contract only guaranteed we remain in our neighborhood for a few extra months – time we have used to share our extremely disappointing experience with this agent. - Cameron

December 01, 2016

Reply:    I am not sure about Robbie but his assistant brad was so pushy, they want the contract signed and lock you up Don't ever try this agent

1.29
1.00
1.00
1.00
1.00
1.00
1.00
3.00
-
Selling
Not Successful
NO
Residential
Surrey, BC

Cameron
Show Review Reply Flag

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