Laura McCollom

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Company McCollom Real Estate Ltd
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Rating Summary

Response Rate 7 %
Overall Rating
4.98
Knowledgeability Rating
4.99
Professionalism Rating
4.99  
Responsiveness Rating
4.99
Usefulness of Website
4.92
Value of Service
5.00
Reach & Lead Generation
4.97
Home Prep & Staging Advice
4.96
Success Ratio 99 %
Recommend Ratio 100 %

Licensed to sell real estate since 1999 Laura brings decades of experience and currently holds the highest level of licensing you can have in B.C. As a Real Estate Broker who sits on the Victoria Real Estate Boards Professional Standards appeals panel you can be sure you’re in good hands with your next real estate transaction.

Laura was great to work with. Professional, committed and a great communicator. The market was a bit low when we listed but Laura worked hard to get our listing viewed and eventually we found the right buyers. Would recommend Laura for sure. - D. Cullon

January 24, 2024

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Selling
Successful
YES
Condo / Apartment
Victoria, Saanich
Jan 2024

D. Cullon
Show Review Reply Flag

Great experience. Would not hesitate to recommend Laura and her team to anyone buying or selling their home. Great communication is my number one requirement when going through a transaction like this and Laura was a 10 out of 10. - Dan Cullon

January 24, 2024

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Selling
Successful
YES
Condo / Apartment
Victoria
Jan 2024

Dan Cullon
Show Review Reply Flag

Laura supported us during a huge transition in my father's life as he sold his home of over 20 years. She exceeded every expectation we had of what a realtor could provide for us. She was very patient with our specific needs, and provided clear and knowledgable guidance at every turn. Her actions in several situations proved to us that she maintains the highest ethical standards and truly cares about her clients. Thank you Laura & Laney for your exceptional work! - Naomi Khan

October 19, 2023

5.00
5.00
5.00
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5.00
5.00
5.00
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Selling
Successful
YES
House / Single-Family
Victoria
Nov 2023

Naomi Khan
Show Review Reply Flag

Amazing Realtor. Best I have ever worked with and I have purchased and sold multiple properties in the recent past. Extremely attentive, knowledgeable and consistently provided guidance above and beyond. This is the smoothest purchase of a home I have ever experienced despite the many hiccups during the process. Thank you Laura - Anne Martin

October 18, 2023

5.00
5.00
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Buying
Successful
YES
House / Single-Family
Victoria, Saanich
Oct 2023

Anne Martin
Show Review Reply Flag

I don't usually leave online reviews but I was blown away with the service provided by Laura. She was very patient with us as we surveyed the market for a year and was ready for us once we found the place we wanted. Laura is very responsive and always has your interests in mind. For us, this was crucial during the negotiating phase. I have already recommended Laura to several friends and family members, and will be calling her again in the future I'm sure. Overall very very impressed. Thank you. - Todd Martin

October 17, 2023

5.00
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Buying
Successful
YES
House / Single-Family
Victoria, Saanich
Oct 2023

Todd Martin
Show Review Reply Flag

All expectations exceeded and I couldn’t recommend Laura enough. The sale of my home went so smoothly thanks to Laura and Laney. - Carmen Berlin

August 18, 2023

5.00
5.00
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5.00
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Selling
Successful
YES
Townhouse
North Park, Victoria
Aug 2023

Carmen Berlin
Show Review Reply Flag

Laura was quick to respond and worked overtime to help us on a short timeline. She was helpful ahead of, during and after showings and we were really glad to have her in our corner when closing this deal. Laura's candid insights and local knowledge were also super helpful in finding a building and an area where we feel comfortable purchasing property. - Michele

July 07, 2023

5.00
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Buying
Successful
YES
Condo / Apartment
Victoria, Saanich
Jul 2023

Michele
Show Review Reply Flag

Laura is amazing!! Her knowledge, insight and suggestions are, without a doubt, the reason I was able to successfully sell my condo. I highly recommend her to anyone looking to buy or sell. - Julie Ross

June 15, 2023

5.00
5.00
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5.00
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5.00
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Selling
Successful
YES
Condo / Apartment
Victoria, Saanich
Jun 2023

Julie Ross
Show Review Reply Flag

Amazing agent. We were from out of town so communication was important and we had no issues. We did a showing over zoom and she was very accurate with the quality of the unit. Well versed with locations, statistics and pricing. Very good with communication. Overall great experience. - Matt McEachern

June 15, 2023

5.00
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5.00
YES
Buying
Successful
YES
Condo / Apartment
Downtown Victoria, Victoria
Jun 2023

Matt McEachern
Show Review Reply Flag

Laura is, simply-put, the best realtor out there. She is incredibly knowledgeable, experienced, ethical, and responsive. She gets to know you and what your goals are, then works with you to make that happen. I've worked with her from both the buying and selling side, and she is wonderful. I can't recommend her highly enough. She is everything you want in a professional helping you make the largest financial transaction of your life. She is incredibly hardworking on your behalf, she has your best interests at heart (not her own), she is honest, and she genuinely wants to make sure that you're happy for the long-term. She has consistently gone above and beyond. Thank you, Laura and Laney, for all of the outstanding support and assistance!! - Tiffany Gartner-Bouffard

June 01, 2023

5.00
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Selling
Successful
YES
Condo / Apartment
Burnside, Victoria
Jul 2023

Tiffany Gartner-Bouffard
Show Review Reply Flag

Laura is everything you would want in a Realtor. We used her to purchase our new Condo. She made sure she knew what we were looking for, and she showed us tons of places. I never felt rushed, or pressured. I felt like she was looking out for my best interests, not her own. She is a warm, friendly person and a consummate professional. Laura is extremely hard working. It seems no matter when I contacted her by text or email she responded very quickly. If I had questions about something she got the answers. She is honest and upfront and and alerted us to any possible issues. She is extremely knowledgeable, efficient and organized. She also went over and above and offered to write up a contract for sale for us when we were selling our own property privately to a family member, and she helped us through that process without any benefit to herself. I can't say enough about Laura. You will not regret having her represent you either buying or selling. - LeeLane Asher

June 01, 2023

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Buying
Successful
YES
Condo / Apartment
Burnside, Victoria
Jul 2023

LeeLane Asher
Show Review Reply Flag

This condo sold due to the hard work, resourcefulness & tenacity of Laura McCollom. There were several unexpected challenges that arose during the course of this sale, but she dealt with all of them with competence, patience & diplomacy. Her expertise, advice & judgement are impeccable. She is amazing! - Mary Kavoos

May 21, 2023

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Selling
Successful
YES
Condo / Apartment
Esquimalt, Victoria
May 2023

Mary Kavoos
Show Review Reply Flag

Cold called Laura after research on Google. She showed up on time and well prepared. After a short interview, we knew we selected the right agent, listed with her, and unit was sold within 3 days. Laney’s help was also a bonus. Highly recommend - Ron Barna

May 12, 2023

5.00
5.00
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Selling
Successful
YES
Condo / Apartment
Victoria, Langford
May 2023

Ron Barna
Show Review Reply Flag

Not knowing the house sale market in Victoria at all, I put my trust in Laura (and Laney) and I knew I had made the right decision. Laura talked me through the process, making sure I understood each step. Within days, the property was on the market, viewings were organised and shortly after, an offer was received. Laura strongly assisted by Laney is very knowledgeable about the market, knows her business and is a great negotiator, she gave good advice, and always responded promptly to any questions. Thank you Laura and Laney for all your help. - Catherine Farmer

April 26, 2023

5.00
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Selling
Successful
YES
House / Single-Family
Victoria, Saanich
Apr 2023

Catherine Farmer
Show Review Reply Flag

My mother asked if I would help her sell her home. Living out of Victoria I googled top realtors and decided on Laura after reading Testimonials. After our initial meeting I was fairly confident I had made the right choice. Almost Immediately we had viewers scheduled. The house sold quickly and In my opinion the right asking price was the key to that. Laura is the best realtor I had dealt with over the years (sorry the rest of you guys) and I would without question ask for her help again. Sincerely Bruce Doyle - Bruce Doyle

April 23, 2023

5.00
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YES
Selling
Successful
YES
House / Single-Family
Oak Bay Village, Victoria
Apr 2023

Bruce Doyle
Show Review Reply Flag

We are so happy that we chose Laura to be our realtor. We are first time home buyers, so unfamiliar with...everything. Laura explained everything to us in plain language, answered all our questions and was incredibly patient and caring. Every time we wanted to see a place, she booked it right away and got us there within a day - amazing! She's quick at responding to emails and texts, and throws humour in there to keep things fun and light. Laura truly wants the best for her clients. She ALWAYS gave us a pros and cons list at every property, which we really appreciated. She brought up things that we didn't think of, which would have been a problem later. We definitely dodged a few bullets because of Laura. We can't praise her and her daughter Laney enough - they are an incredible team! We strongly recommend hiring Laura and Laney. You will not be disappointed! - Morgan Mills

April 23, 2023

5.00
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Buying
Successful
YES
Townhouse
View Royal, Victoria
May 2023

Morgan Mills
Show Review Reply Flag

Laura and Laney are both very helpful, professional and responsive. Highly recommended. Both the selling and buying process were handled with care. The results were highly satisfactory and we would certainly use McCollom Realty again. - Wray White

April 19, 2023

5.00
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Buying and Selling
Successful
YES
House / Single-Family
Colwood, Victoria
Jun 2023

Wray White
Show Review Reply Flag

Laura kept us true to our goals in making this move. We achieved exactly what we wanted with Laura’s wise counsel. Laura negotiated the best deal for us and we are really excited for the future. We have worked with Laura a number of times and she is definitely our recommendation to family and friends. Laura and Laney are incredibly responsive and make the process of selling and buying as easy as possible. You won’t be disappointed if you work with McCollom Real Estate! - Tara White

April 18, 2023

5.00
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Buying and Selling
Successful
YES
House / Single-Family
Victoria
Jun 2023

Tara White
Show Review Reply Flag

Very pleasant to work with. Professional. Friendly, smart and knowledgeable. Very helpful. Sense of humor. Always available, days and evenings. Highly recommended. I had a great experience working with Laura. - Madeleine Clau

April 17, 2023

5.00
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Selling
Successful
YES
Condo / Apartment
North Park, Victoria
Mar 2023

Madeleine Clau
Show Review Reply Flag

Laura is absolutely wonderful to work with. She is a hard worker, she is super talented and does an amazing Job. She keeps things professional to her knowledge, honest and hard working Realtor. I loved having her as my Realtor and was my pleasure to get to know her. Thank you so much. - Andrea Struber

March 28, 2023

5.00
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Selling
Successful
YES
Townhouse
Victoria, Langford
Mar 2023

Andrea Struber
Show Review Reply Flag

Laura is a very skilled and ethical realtor. She has a lot of experience in the Victoria area and knows the market completely. This knowledge is extremely important and valuable. It was really great to have someone guiding me who I felt was honest, smart and had my back. I was lucky to have found Laura and I am grateful for her help in moving forward to the next chapter of my life. Jack Macdonald. - Jack Macdonald

March 17, 2023

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Selling
Successful
YES
Condo / Apartment
Victoria
Apr 2023

Jack Macdonald
Show Review Reply Flag

Laura knows the business and the market thoroughly and has an innate sense of the people within the landscape of the purchase and the sale. Her advice is pure wisdom. She has an energetic positive approach that she applies tirelessly. Laura is professional ethical and emotionally intelligent. I highly recommend Laura. This is the second time Laura has sold our home. She is a fabulous Realtor, (the best!) and comes highly recommended!! She is so knowledgeable, ethically driven, responds immediately to all needs, a navigator through rental questions, confidant and advocate, and so much fun! She never puts pressure on her clients as she wants them to be happy and sure. I can't imagine using another Realtor. I always felt that Laura had my back and understood my heart as we sold the family home. Thank you Laura!! - Ken Agar-Newman & Margaret Finnis

March 17, 2023

5.00
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Selling
Successful
YES
House / Single-Family
Victoria, Oak Bay
Jun 2023

Ken Agar-Newman & Margaret Finnis
Show Review Reply Flag

There are not enough words to express how much I recommend Laura! I came to Laura 4 1/2 years ago looking to buy an apartment, years and listings later, we just purchased our first singe family home! That should tell you how much Laura cares about her clients and making sure it’s the right fit, she is the furthest thing from pushy and she always puts her clients interests first. Her and Laney were incredible, knowledgeable and supportive. She is there for you always (no joke, she once wrote up an offer for us in Caesar’s Palace!) and always gives the best advice. If you are looking for a realtor who cares about you, wants the best outcome for you, looks out for you, and has the best ethics, I can truly say you cannot get anyone better than Laura and Laney. Whenever we tell people about Laura, they always say “wow - you have an incredible realtor,” and we sure know how lucky we were to have her on this journey. - Hayley Goodgrove

February 11, 2023

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Buying
Successful
YES
House / Single-Family
Saanichton, Victoria
Feb 2023

Hayley Goodgrove
Show Review Reply Flag

Laura and Laney were great to work with. It was apparent from the start that they are interest in what is best for the buyer whether that means making a sale or not. They are knowledgable and work tirelessly to ensure that the buyer has all pertinent information about the house they are interested in, even if that information could cause the buyer to not purchase the house. There was never any pressure and Laura and Laney made sure that I was 100% comfortable with the house before the conditions were removed. - A. Chu

October 29, 2022

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Buying
Successful
YES
House / Single-Family
View Royal, Victoria
Oct 2022

A. Chu
Show Review Reply Flag

Laura did an outstanding job. From the initial meeting to closing, Laura was always there for me at a moment's notice providing expertise and guidance. She made me feel like having a friend on the “inside” that is working for you. Laura really cares about her clients and wants them to get the most out their home. Overall she was very thorough, professional and a treat to work with. 10/10 would list with Laura again! - Richard Probst

October 08, 2022

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Selling
Successful
YES
House / Single-Family
Colwood, Victoria
Nov 2022

Richard Probst
Show Review Reply Flag

This is my second experience using Laura. She (and Laney) are very knowledgeable, easy to work with and responded to my questions/concerns in a very timely manner. Laura listened to what was important to me in purchasing a place and there was never any pressure. Laura and Laney ensured I was well informed with information before making a decision, she definitely puts her clients needs first. I highly recommend Laura (and Laney)! - Barbara Ann Scott

September 27, 2022

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Buying and Selling
Successful
YES
House / Single-Family
Colwood, Victoria
Nov 2022

Barbara Ann Scott
Show Review Reply Flag

Fantastic service all around with Laura (and Laney!). Extremely responsive and her wealth of knowledge and insight in purchasing a home in the Victoria area was easy to trust and proved invaluable to our search. This is our second experience and transaction with Laura, and would wholeheartedly recommend her to anyone! - Chris Clarke

September 06, 2022

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Buying and Selling
Successful
YES
House / Single-Family
Western Highlands, Victoria
Aug 2022

Chris Clarke
Show Review Reply Flag

Laura is an exceptional real estate agent. My husband and I found her very knowledgeable in terms of the housing market. She’s honest and approachable, and was always quick to respond to any questions or concerns we had. She’s also a great negotiator and as such, we were able to get an excellent price in the property we wanted to buy. We would most definitely recommend her to our friends and family! - Darlene Gyles

September 01, 2022

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Buying
Successful
YES
Townhouse
Broadmead, Victoria
Aug 2022

Darlene Gyles
Show Review Reply Flag

Laura was very attentive to our needs. She offered some great suggestions and provided honest and knowledgeable advice. The market was rapidly shifting, and she didn't pressure us to make an offer that she thought might be too high. Her negotiating skills are first rate. Details were all attended to in a thorough manner, and she was always responsive. We would highly recommend Laura. - Bill Gyles

August 31, 2022

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Buying
Successful
YES
Townhouse
High Quadra, Saanich
Sep 2022

Bill Gyles
Show Review Reply Flag

Laura McCollom has exceeded our expectations and those of all professionals we engaged with during our sale. Right from our first meeting it was clear Laura and Laney had researched our property and understood the complexity of our sale. Laura's legal knowledge was essential and turned many potentially disastrous situations into manageable and solvable issues. During our sale we had to contend with an organized attempt at fraud, rapid changes in market forces, repeated banking complications and delays on the buyers side, residential tenancy law in BC. Our highly experienced lawyer said Laura was the best he had worked with. Having sold property on prior occasions we can say with certainty Laura is the best Real Estate Sales agent we have ever worked with. Quite simply, Laura McCollom and Laney Bourque made the whole process feel more relaxed and streamlined . - Richard and Sonia Lambert

August 19, 2022

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Selling
Successful
YES
Commercial
North Park, Victoria
Aug 2022

Richard and Sonia Lambert
Show Review Reply Flag

Laura and Laney were absolutely amazing at helping us purchase our first home in one of the craziest markets ever. Laura has an incredible amount of knowledge and experience. She was always honest and forthcoming and never pressured us to buy. Laney was extremely helpful and excellent in her fast response times. They both truly went above and beyond for us and always had our best interests at heart. We would absolutely recommend them to everyone! - Raymond and Courtney

April 07, 2022

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Buying
Successful
YES
Condo / Apartment
Victoria, BC
May 2022

Raymond and Courtney
Show Review Reply Flag

We recommend Laura wholeheartedly. She guided us through both our buying and selling processes. In each case, she listened to our needs and offered advice that was tailored to our wishes. We could not have asked for a better agent to help us through it all. - Alison Moran

March 31, 2022

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Selling
Successful
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House / Single-Family
Victoria, Saanich, BC, Canada
Mar 2022

Alison Moran
Show Review Reply Flag

I have bought and sold a number of properties over the years and Laura stands out with her high quality service; I highly recommend her. She is a person of integrity and her many years of experience shine through with her knowledge of the business and her keen sense of the market. You can be confident that she will always have your back! Her team-mate and agent, Laney Bourque was also extremely helpful and in constant contact through the successful sale of my condo, 4 days after their listing. - Shirley Heming

March 16, 2022

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Selling
Successful
YES
Condo / Apartment
Broadmead, Victoria, BC, Canada
Mar 2022

Shirley Heming
Show Review Reply Flag

Laura and Laney were invaluable to us in our long search for a family home. They are both incredibly knowledgeable, experienced and personable, and go above and beyond in their communication. While it took us time to find our home in this extremely difficult market, Laura and Laney always provided us with confidence and encouraged us not to get caught up in the frenzy of the market. They were right, and eventually we did find and secure our dream home in our preferred neighbourhood with the help of their very savvy negotiating skills. They also very quickly sold our townhouse above the price we had expected. We would highly recommend Laura and Laney to anyone looking to buy or sell. - Ross + Alison

March 14, 2022

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Selling
Successful
YES
Townhouse
Victoria, BC
Apr 2022

Ross + Alison
Show Review Reply Flag

Laura was very helpful and looked out for our needs. She is efficient and has great knowledge of the current. market. I would strongly recommend her for both purchasing and selling your home. - Tracey Hardy

March 11, 2022

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Selling
Successful
YES
Townhouse
Victoria, Langford, BC, Canada
Apr 2022

Tracey Hardy
Show Review Reply Flag

Laura is the best real estate agent I ever worked with. Doesn't waste anybody"s time, responds immediately to any emails questions and concerns. Knows her business well. Points out negative as well as positive sides of the property, so... no surprises. knows how to negotiate effectively - Yolanta Tang

December 30, 2021

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Buying
Successful
YES
Victoria, BC
Dec 2021

Yolanta Tang
Show Review Reply Flag

This is our second purchase with Laura. Laura is extremely professional and looks out for the best interests of her clients. She is quick to act and very thorough. Laura's knowledge base is impressive and she will go to all lengths to cover important details. We highly recommend Laura. - Arabella Young

December 29, 2021

Reply:    Thank you so much for taking the time to speak about your experience! As always you were super easy to assist :)

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Buying
Successful
YES
Condo / Apartment
Victoria, BC
Dec 2021

Arabella Young
Show Review Reply Flag

Laura is a top notch Realtor and savvy businessperson. She was thorough in finding out what we did and didn’t want and matching us to houses and areas that met our expectations. Laura went out of her way to make sure we had all the facts about each property and could make the best decision possible. We would gladly recommend Laura to anyone buying or selling in the greater Victoria area! - Jennifer Blashko

November 19, 2021

Reply:    Thank you so much for taking the time to speak about your experience and your kind words. We really enjoyed working with the two of you!!!
Reply:    Thank you so much for taking the time to speak about your experience. The two of you were a pleasure to work with! Enjoy your new home :)

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Buying
Successful
YES
House / Single-Family
Victoria, BC
Dec 2021

Jennifer Blashko
Show Review Reply Flag

I feel like Laura knew more about what we wanted than we did. We saw lots of homes and always got a truthful assessment. It is certainly a tricky time to buy a home right now and I am grateful for all the knowledge she was able to share about locations, general home construction and things to watch for, and market conditions and trends. We always received quick responses and they were always able to slot us in and make time! We are very excited for our new (to us) home and are so happy the way things worked out. - Danielle Dornik

November 07, 2021

Reply:    Thank you so much for taking the time to submit a review!! We really appreciate it and enjoyed very much giving you the keys to your new home today ☺️

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Buying
Successful
YES
House / Single-Family
Victoria, Saanich, BC, Canada
Nov 2021

Danielle Dornik
Show Review Reply Flag

In my interactions with Laura over the years, she has become more like a friend than a realtor to me. That is how comfortable and relaxed I feel when asking for advice or information. Laura is very Knowledgeable about the market and my desired areas, explaining all my options, yet never rushing me into making a decision. Great peace of mind for me! All these factors led to a truly great experience! I would surely recommend Laura to anyone! - Catherine

October 27, 2021

Reply:    Thank you so much for taking the time to speak about your experience. You are very much a friend to us as well ☺️

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YES
Selling
Successful
YES
Condo / Apartment
North Park, Victoria, BC, Canada
Oct 2012

Catherine
Show Review Reply Flag

We would highly recommend Laura and Laney. Very personable and knowledgeable. From the first meeting we knew we had chosen the right realators to sell our condo. Much appreciated them always responding quickly to any questions we had. Laney was the lead Realtor on this sale and we know she is going to have a very successful career ahead of her. Will definitely be going back to them in the future. - D. SIMS

October 26, 2021

Reply:    Thank you so much for taking the time to leave a review!! I think Laney’s doing a great job and she was thrilled to see you thought so too!!

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Selling
Successful
YES
Condo / Apartment
Victoria West, Victoria, BC, Canada
Sep 2021

D. SIMS
Show Review Reply Flag

We have bought twice and sold twice with Laura. All of our experiences have been fantastic. Laura is extremely responsive and understands the market well. She is a no-pressure realtor who has her client's best interest at heart. - Jennifer Leighton

October 26, 2021

Reply:    Thank you so much for taking the time to speak about your experience! We look forward to the next time! ☺️

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
House / Single-Family
Victoria, Victoria, BC, Canada
Dec 2016

Jennifer Leighton
Show Review Reply Flag

Laura and her associate, Alaina, are amazing! I highly recommend both of them. They are quick, honest and genuine. They truest care about their clients and clients well being. Thank you! - Yasmeen Hinton

October 23, 2021

4.71
5.00
5.00
5.00
4.00
5.00
4.00
5.00
YES
Buying
Successful
YES
Condo / Apartment
Victoria, BC
Sep 2021

Yasmeen Hinton
Show Review Reply Flag

Laura is absolutely the best realtor you can work with. We purchased our first home, a condo, with her 9 years ago. Because our experience was so outstanding, we then purchased our second home, our current house, with her 6 years ago. She is on the ball, she is fast and efficient and will guide you through the often hectic and confusing experience of navigating paperwork and deadlines. She will not let you buy a home that is not right for you, she is fantastic at assisting you stay focused on your goals. We highly recommend Laura! - Hailie Masters & Andrew Hull

October 18, 2021

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Buying
Successful
YES
House / Single-Family
Victoria, Saanich, BC, Canada
Sep 2015

Hailie Masters & Andrew Hull
Show Review Reply Flag

Laura answered all of our questions quickly and when at first, we didn't get the house we wanted, she told us a better house was coming. And she was right! On the next house we were the only bidders and we asked if we should bid the asking price, and she said, "Definitely not, you bid less." She knew her stuff and we will absolutely work with her again when we buy another house. - Paul Scott

October 16, 2021

4.83
5.00
5.00
5.00
4.00
5.00
5.00
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YES
Buying
Successful
YES
House / Single-Family
Glanford, Saanich, BC, Canada
Nov 2016

Paul Scott
Show Review Reply Flag

Laura helped my partner and I find a condo that suits our lifestyle perfectly - this was our first purchase and it was a very positive experience. She was very helpful and efficient throughout the entire buying and viewing process. I would highly recommend Laura to my friends and family. - Amanda Stappleton

October 15, 2021

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
Condo / Apartment
Victoria, Victoria, BC, Canada
May 2019

Amanda Stappleton
Show Review Reply Flag

Laura was a fantastic realtor. She was honest about the properties we were looking at and always had our interests in mind. She was informative about the different locations and knew what to look for with each property. She was never pushy but when it was time to put an offer in, she was fast and it was very easy to keep in contact with her. - Anne-Marie Flores

October 15, 2021

5.00
5.00
5.00
5.00
5.00
5.00
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-
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Buying
Successful
YES
House / Single-Family
Victoria, BC
Sep 2018

Anne-Marie Flores
Show Review Reply Flag

Laura has helped me buy and sell multiple properties. She was always a pleasure to work with and was very knowledgeable. My wife and I have recommended her to our friends and family. - Sean Mitchelmore

October 15, 2021

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Buying
Successful
YES
House / Single-Family
Victoria, BC
Feb 2019

Sean Mitchelmore
Show Review Reply Flag

Laura was a pleasure to work with and got us in to our first home in the Victoria market without any stress or fuss. She came highly recommended and lived up to her excellent reviews. We would recommend her to anyone. - Dave Stinson

October 12, 2021

4.83
5.00
5.00
5.00
4.00
5.00
5.00
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Buying
Successful
YES
Residential
Victoria, BC
Aug 2018

Dave Stinson
Show Review Reply Flag

Laura gave great advice, represented us well, was professional, and was easy to work with. She helped get us our dream home in a tough market. 100% recommend and would work with her again. - Jamie Hoover

October 04, 2021

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Victoria, BC
Oct 2020

Jamie Hoover
Show Review Reply Flag

She was very helpful and informative, giving us all the information we needed to make decisions along the way. At the same time she was clear about what the role should be for all parties and helped make the process of purchasing our first home as easy as it could have been. Overall we worked with her for nearly a year - making offers, doing inspections, negotiating, and juggling everyone's schedules to make it all possible. She's not exactly gentle, but we weren't asking her to run a daycare. She was exactly the person we needed in our corner as our buying agent - knowledgeable, experienced, ferocious, trustworthy, and committed. She knew exactly to whom and when she needed to be amiable or hard-nosed and played both roles very well. Overall it was a great experience working with her and we were able to find the perfect home for us. - Desmond Brisbin

September 24, 2021

4.75
4.00
5.00
5.00
-
5.00
-
-
YES
Buying
Successful
YES
Residential
Victoria, BC
Nov 2020

Desmond Brisbin
Show Review Reply Flag

Both Laura and Laney are extremely knowledgeable, responsive agents that know their jobs inside and out, and always go the extra mile in terms of guidance and communication for each step of the buying process. Laura made the purchasing of our first home so easy and stress-free. Knowing that we had someone on our side with a wealth of knowledge and support was extremely helpful and for that we cannot thank her enough! I would not hesitate for a moment to recommend Laura and Laney to everyone we know. So happy to have utilized their services which ultimately made our first home purchasing experience a smooth and happy one. Thank you Laura & Laney! - Rhiannon H.

September 17, 2021

5.00
5.00
5.00
5.00
5.00
5.00
-
-
-
Buying
Successful
YES
Residential
Victoria, BC
Dec 2019

Rhiannon H.
Show Review Reply Flag

I was fortunate to have Laura as my realtor during my first home buying experience about 8 years ago. Her expertise was apparent and I felt supported throughout the process. She is very knowledgeable, professional, responsive and a lovely person. I am confident in recommending her to others and I look forward to working with her again myself. - Amanda

September 17, 2021

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
-
Buying
Successful
YES
Residential
Victoria, BC
2013

Amanda
Show Review Reply Flag

Working with Laney and Laura was a dream. They made themselves available whenever we needed and were so patient and helpful with us purchasing our first home. They had a wealth of knowledge and answered all of our questions no matter how silly the question was. - Ashley McKay

September 17, 2021

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Buying
Successful
YES
Residential
Victoria, BC
Sep 2021

Ashley McKay
Show Review Reply Flag

Laura and Laney are pros. Both were super helpful at every stage of the buying process, and generous in covering my inspection costs + even purchasing a patio set from the sellers for me because I mentioned I liked it. Above and beyond realtors. Highly recommend! - Edward Schlagintweit

September 17, 2021

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
Residential
Victoria, BC
Mar 2021

Edward Schlagintweit
Show Review Reply Flag

We have used Laura to both purchase a home and sell a home. Laura is incredibly knowledgeable, funny, honest and warm. I recommend her to all my family and friends as I am confident she can help them with their buying/selling experience. - Kate Kidson

September 17, 2021

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
-
YES
Residential
Victoria, BC

Kate Kidson
Show Review Reply Flag

Laura and Laney were amazing to work with. Laura has loads of experience which helped her guide our buying and selling processes. During stressful negotiation periods, she provided calm and knowledgeable leadership which was invaluable. Laura and Laney are always extremely responsive and make themselves available at any time! - Lauren Talley

September 17, 2021

4.86
5.00
5.00
5.00
5.00
5.00
5.00
4.00
-
Buying and Selling
Successful
YES
Residential
Victoria, BC
Jul 2021

Lauren Talley
Show Review Reply Flag

Laura was recommended to us by our daughter who lives in Victoria. We were looking to buy a second property to spend more time with our grandchildren as we head towards retirement. As we were searching for a property from out of province, it was even more important to have a responsive, reliable agent working on our behalf and Laura was all that and much more. She went above and beyond and made our search, find, closure and move-in 100% hassle free and in fact, a lot of fun. We would strongly recommend Laura to anyone looking for a professional and extremely knowledgeable real estate agent. - Dan Ferko

September 17, 2021

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
-
Buying
Successful
YES
Residential
Victoria, BC
Aug 2021

Dan Ferko
Show Review Reply Flag

Laura is amazing. She provides excellent service with honest assessments and information, nothing but straight talk. She responds to emails and phone calls within minutes. She is the voice of reason. She knows her business and has an excellent network. - Tammy Hrenyk

September 16, 2021

4.71
5.00
5.00
5.00
4.00
5.00
5.00
4.00
YES
Buying and Selling
Successful
YES
Residential
Victoria, BC
Nov 2018

Tammy Hrenyk
Show Review Reply Flag

Professional, warm, smart, helpful, always immediately got back to me, helpful in staging, paid for cleaning whole house, a really great experience. - Judy Fries

September 16, 2021

5.00
5.00
5.00
5.00
-
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Victoria, BC
Mar 2019

Judy Fries
Show Review Reply Flag

We hired Laura on recommendation of friends who had sold their property with Laura only a few months earlier. From the outset it was clear this was the right decision. Her professionalism shone through from that very first meeting, explaining the market, the expectations of what we should get for our property. the advice of the ways to present our home, the photo's of the property were outstanding. On receipt of multiple offers Laura presented them in a manner that ensured we were not overwhelmed. I would not hesitate to recommend Laura to anyone I knew that was looking to list their home. - Craig Middleton

June 23, 2021

4.86
5.00
5.00
5.00
4.00
5.00
5.00
5.00
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-
-
Victoria, BC
Apr 2021

Craig Middleton
Show Review Reply Flag

We hired Laura McCollom to sell our home in summer 2020, based on the recommendation of a friend. Laura exceeded our expectations from the get-go, with her clear communication on value calculations and details on what she could and would actually do for us as sellers. Her follow through was exceptional, suggesting ways to accentuate the positives in our home and arranging a deluxe photo shoot including professional drone footage. Buyers who came to view in person only needed to experience sounds and touch – the rest they had already seen online. Laura’s stated strength as a negotiator proved true, with a suitable Contract quickly and painlessly concluded. Then, we needed to find a new home. We have previously purchased two homes successfully without a realtor, but as both Laura and our friend had promoted her usefulness in this venue as well, we decided to give her a try. Having informed her of our criteria, we used her “hotsheet” for properties to view. We assumed this was where her usefulness ended. Surprisingly, rather than just arranging viewings, she attended with us and gave her opinions on the asking/projected sale price, problems she noticed, including advising on how expensive those problems could be if we purchased! In some cases, she had previously viewed the properties we requested to view and advised us why they didn’t fit our criteria. Upon viewing a couple, we realized she was correct! She gave us invaluable assistance in negotiating and concluding our purchase – we were 1 of 4 competing offers. She always gave us her frank opinion, kept us on track to our desired outcome, but left the decisions up to us. She’s also put us on to a number of terrific tradespeople for renos to our new home, and another realtor up the Island for selling another property. We have no hesitation in recommending Laura to sellers and buyers alike. She’s a terrific resource, with a positive attitude and good sense of humour to boot! Sheila Wilson and Roland Dawkins June 13, 2021 - Sheila Wilson

June 13, 2021

5.00
5.00
5.00
5.00
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5.00
-
5.00
-
-
YES
Residential
Victoria, BC
Aug 2020

Sheila Wilson
Show Review Reply Flag

It was a pleasure to work with Laura. She is an excellent communicator, responsive, and knowledgeable. Her years of experience show in how she interacts with her clients and successfully meets their needs. We would without hesitation recommend Laura. - Lisa & Nigel

June 07, 2021

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Victoria, BC
Jun 2021

Lisa & Nigel
Show Review Reply Flag

Laura provided the guidance, and knowledge needed to make an informed decision. She is quick to respond to questions and willing to search for an answer. She has years of experience and it shows! Thank you for all of your help navigating this tough market. We couldn't be happier with our new home! - Kirk Buckland

May 16, 2021

4.83
5.00
5.00
5.00
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5.00
4.00
5.00
-
Buying and Selling
Successful
YES
Residential
Victoria, BC
May 2021

Kirk Buckland
Show Review Reply Flag

I honestly can’t say enough good things about Laura McCollom. Her honesty, integrity and fun loving personality are all wonderful traits in a real estate agent. She is patient and extremely knowledgeable and went above and beyond to make sure we were happy clients and got what we wanted. - Cassie

May 14, 2021

5.00
5.00
5.00
5.00
5.00
5.00
-
5.00
-
Buying and Selling
Successful
YES
Residential
Victoria, BC
Jun 2021

Cassie
Show Review Reply Flag

Laura was a real pleasure to work with. She kept me calm when needed and was always quick to respond to texts, emails or phone calls. You should consider yourself lucky to work with Laura. - Kent Hayden

May 04, 2021

5.00
5.00
5.00
5.00
-
5.00
-
-
-
Selling
Successful
YES
Residential
Victoria, BC
May 2021

Kent Hayden
Show Review Reply Flag

My time with Laura was wonderful. So kind, thoughtful, mindful of all requirements and most impressively professional which showed her vast range of experience. I loved having her daughter Laney involved as well. I would recommend Laura to anyone wanting a reliable, fantastic agent who really cares and pays attention to details. Five stars all around - Sunny Schlag

April 23, 2021

5.00
5.00
5.00
5.00
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5.00
-
-
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Buying
Successful
YES
Residential
Victoria, BC
Feb 2021

Sunny Schlag
Show Review Reply Flag

This is the third time we have relied on Laura for her services and as per usual we had a wonderful experience. The first thing you'll notice is that Laura and Laney are responsive. Extremely responsive. Second, even in this tumultuous market Laura provides a sense of calm, help stay grounded, and focus on our needs. Third, she is approachable and speaks our language. There is no specific realty terminology, and if she does, she explains it all in a manner that is easily understood. Laura also provides advice that is realistic. Everytime we meet, I always feel like we're old friends and just feel welcomed. Laura and Laney fight for you. She helped get the best deal we could imagine for oue sale and stuck her neck out for us. We offered and competed four times, doing pre-inspections and reviewing documents in advance, and still losing out. She still did not give up and helped us finalize a deal. There is no doubt that I'll be recommending Laura to anyone looking for a realtor. Worth every penny. - Abhinav Rai

April 23, 2021

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying and Selling
Successful
YES
Residential
Victoria, BC
Jul 2021

Abhinav Rai
Show Review Reply Flag

Laura McCollom provided me with the absolute best real estate agent experience ever. I have bought and sold several properties using various realtors throughout the province but this was the first in the Victoria area. My mother recently passed and the probate granting process added months to the closing of the transaction. We interviewed several experienced, successful, well known realtors before deciding on Laura. The thought, care and thoroughness - the effort - in her preparation for our first meeting was most impressive. She quickly separated herself from the others by her personality, interpersonal skills, ability to relate to our specific needs. Laura took a genuine interest in our situation, asked questions and, because it was an estate sale, made key recommendations that the other realtors did not. She was the only realtor who was able to demonstrate, beyond words, how her knowledge, expertise and experience would benefit us. The house sold within a couple of days of being listed. Other words to describe Laura: professional, genuine, honest, compassionate, supportive, responsive (calls, texts, questions answered immediately), trustworthy, someone who loves what she does. Laura McCollom is the best. I highly recommend her. - Bruno C.

April 11, 2021

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Victoria, BC
Mar 2021

Bruno C.
Show Review Reply Flag

Selling my home through Laura and her daughter Laney Bourque was absolutely the best experience I’ve ever had buying or selling property; I wholeheartedly recommend them. Laura’s decades of experience in the real estate field and her passion for her work are clearly demonstrated by her enthusiasm, expertise in market evaluation, utmost professionalism, and excellent interpersonal and organizational skills. She also demonstrates personal qualities I value: trustworthiness, kindness, generosity, a sense of humour, and consideration and respect for other people. Laura’s response time to queries is exceedingly fast! I did not feel any sales pressure whatsoever. One of the most important events of my life was an enjoyable experience thanks to Laura’s knowledge, expertise, and special attributes. - Carol M Finley

April 09, 2021

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Victoria, BC
May 2021

Carol M Finley
Show Review Reply Flag

(I think this is where I comment on my agent rather than the 'rating review'). We are extremely pleased with the service and expertise provided by Laura McCollom.  We have hired her for two previous real estate transactions, and also received excellent service.  She is very professional, very knowledgeable, and very personable.  We highly recommend her and her company. - Margaret Bateman

March 26, 2021

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Residential
Victoria, BC
Apr 2021

Margaret Bateman
Show Review Reply Flag

We had a first rate experience buying our condo through Laura and her daughter Laney Bourque. We had one deal through before we found the right one. They were patient and we always felt like they had our backs and were not just trying to complete a sale. They worked hard and so did we, but we had fun and got a great result. We highly recommend Laura and we will call her for sure if the time comes again. - Rob Stassen

March 20, 2021

5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Buying
Successful
YES
Residential
Victoria, BC
Feb 2021

Rob Stassen
Show Review Reply Flag

Laura and Laney were fantastic. We are new to the market and they really helped us focus in on what we wanted in a home. They also made sure to point out things that we might have missed were we looking by ourselves. They always replied to our emails and questions promptly, and made the process so much easier. We really felt supported during our search and the whole process. Definitely recommend both Laura and Laney! - C Patterson

February 13, 2021

5.00
5.00
5.00
5.00
5.00
5.00
-
-
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Buying
Successful
YES
Residential
Victoria, BC
Feb 2021

C Patterson
Show Review Reply Flag

I have used Laura and her team as a buyer's agent before and have had great success finding the right fit. This is the first time as a seller's agent. She sold the property the same weekend that it went live (even though similar properties had sit on the market for weeks). She knows how to price properly and et things done. She is always available for advise and to answer questions and she knows how to get things done. i have recommended her for years and several friends have worked with her, all of us happy customers. Can't recommend enough. - C Campbell

January 31, 2021

5.00
5.00
5.00
5.00
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5.00
-
5.00
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Selling
Successful
YES
Residential
Victoria, BC
Jan 2021

C Campbell
Show Review Reply Flag

Laura was very supportive, helpful, and patient sifting through dozens of listings to find the perfect home for my family. She provided guidance and insight that gave me confidence in my decision in the buying and selling process. - David Benson

January 10, 2021

4.86
5.00
5.00
5.00
4.00
5.00
5.00
5.00
YES
Buying and Selling
Successful
YES
Residential
Victoria, BC
Oct 2017

David Benson
Show Review Reply Flag

Laura is wonderful to work with and is prompt with all correspondence. When it comes to property comparison, Laura is extremely diligent, presenting all the information a seller would need in order to make decisions. You can't go wrong working with Laura! Such a pleasure to work with! - Pamela Duncan

December 31, 2020

5.00
5.00
5.00
5.00
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5.00
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Selling
Successful
YES
Residential
Victoria, BC
Dec 2020

Pamela Duncan
Show Review Reply Flag

This is the third house I have purchased using Laura. Think that speaks for itself! Laura is very very timely in her response time which I really appreciate. She is knowledgeable about the local market and excels in her profession. She genuinely wants you to find the best house for you and makes the whole experience enjoyable with her friendly professional approach. - Victoria

December 28, 2020

5.00
5.00
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5.00
5.00
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Buying
Successful
YES
Residential
Victoria, BC
Dec 2020

Victoria
Show Review Reply Flag

Laura is amazing! She helped us purchase our first home and made the experience as easy and seamless as possible. She is extremely professional, friendly, FAST (always responds right away to emails/texts/calls), and an absolute pleasure to work with. Being first time home buyers we really appreciated that she always took the time to look into the listings we were interested in and bring up potential issues - she really makes sure her buyers are fully informed. With her guidance and expertise we waited until we found the perfect place to put in our first ever offer and it was accepted. Thank you Laura for helping us purchase our dream home! - Bosa Dosenovic

December 19, 2020

5.00
5.00
5.00
5.00
5.00
5.00
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-
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Buying
Successful
YES
Residential
Victoria, BC
Jan 2021

Bosa Dosenovic
Show Review Reply Flag

I met Laura 10 years ago and she sold my property quickly and for double what I paid. When I found myself wanting to sell I knew exactly who to call. Laura is professional, and certainly knows her stuff. She is on point. Within 2 days of calling her I had pictures taken and was listed. She is amazing and would highly recommend her. You won’t be disappointed. - JoAnne McHutchion

December 19, 2020

5.00
5.00
5.00
5.00
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5.00
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5.00
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Selling
Successful
YES
Residential
Victoria, BC
Dec 2020

JoAnne McHutchion
Show Review Reply Flag

Laura came to us recommended by two other friends. We were first time home buyers, and Laura was able to understand our needs, guide us through the process, and calm us down where we would panic. She was always responsive and professional. I would have no reservations with hiring Laura again when we are in the market again. Thank you Laura! - Erik & Kim

December 16, 2020

5.00
5.00
5.00
5.00
5.00
5.00
-
-
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Buying
Successful
YES
Residential
Victoria, BC
Jan 2021

Erik & Kim
Show Review Reply Flag

Excellent service all around. Selling your home can be stressful but we were confident Laura was working as hard as she could to get us competitive offers. She is definitely recommended. - Grahame

December 04, 2020

5.00
5.00
5.00
5.00
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5.00
5.00
5.00
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Selling
Successful
YES
Residential
Victoria, BC
Jan 2021

Grahame
Show Review Reply Flag

Selling a home is stressful at the best of times. Selling a home during a pandemic is even more stressful as everything is online and at arm’s length: the listing, the offers, the contract. Laura’s expertise and professionalism eased the stress and made the whole process smooth and easy. Laura spent the most time of all the realtors on the market evaluation “walk through” with me. She didn’t rush, and she really looked closely at our home. She followed COVID-19 protocol completely and put me at ease. Laura asked questions, and took notes. She was so kind and so intuitive. Laura really listened to us. We needed a selling price that would enable us to purchase a home without adding on a new mortgage as we are both retired now; we wanted to downsize, but not into a condo or townhouse. Laura priced our home exactly right, and it sold quickly for the full asking price. Laura went through the offer with us slowly and carefully, step by step, clause by clause, making sure we understood everything. She pointed out things we needed to be aware of, suggested conditions that would benefit and protect us and generally made the sale stress-free and easy. It was amazing how she was really looking out for us the entire time, all the while not rushing, being patient and never pushy. She also has a lovely sense of humour, which was greatly appreciated when things became overwhelming and stressful. We can’t say enough positive things about our experience with Laura. She is knowledgeable, professional, trustworthy, kind and thoughtful. Every question or concern we had, no matter how small or silly, Laura handled with expertise and kindness. She knows the market, knows the business and looks out for her clients. We were so lucky to find Laura and know that the sale of our home went smoothly and quickly because of her. We recommend Laura wholeheartedly! Thank you, Laura! - Pat and Daryl

November 08, 2020

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Victoria, BC
Sep 2020

Pat and Daryl
Show Review Reply Flag

We have known Laura for a few years now, but had never used her services.  Due to her level of professionalism and friendly attitude, we had recommended her to some family and friends, who were all very happy with her skills.  We were extremely happy with the sale of our house, it sold very quickly and without any issues.  We would definitely use Laura again.   - Brent & Connie

November 04, 2020

5.00
5.00
5.00
5.00
-
5.00
5.00
5.00
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Selling
Successful
YES
Residential
Victoria, BC
Jul 2020

Brent & Connie
Show Review Reply Flag

I met Laura last month when I was looking for my new home. She was the seller's agent and I was a buyer with no agent.(I have a real estate background and I met and worked with so many realtors in Victoria.) She is VERY experienced, knowledgeable, prompt, proactive and efficient. I can tell why she is the top realtor! She also has a very good personality. I want to say thank you again Laura. You deserve more than 5 stars!!  - J. Jeong

September 25, 2020

5.00
5.00
5.00
5.00
5.00
5.00
-
-
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Buying
Successful
YES
Residential
Victoria, BC
Sep 2020

J. Jeong
Show Review Reply Flag

Laura was able to help me obtain my dream home. She is an amazing person and an amazing realtor, all of my communications with her were responded promptly and easily. I would have no issue recommending her to anybody looking to sell and/or buy. She was able to price my condo appropriately and it sold in one day. It was not easy to find a new home for me due to limited supply and quite frankly Laura handled my impatience and near panic with her great sense of humour and positive attitude. In the end I not only found a place but I found my dream home. Thank you Laura. - Angella Thompson

September 05, 2020

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Residential
Victoria, BC
Sep 2020

Angella Thompson
Show Review Reply Flag

Laura is an absolute pleasure to work with and we were so glad to have her in our corner while buying our first home. Laura walked us through every step in the process and always responded to our questions quickly, professionally, and with good humour. She patiently showed us many houses and in the end we have ended up with a first home that exceeded our expectations. We would recommend Laura to anyone and would not hesitate to work with her again. - Kate Phillips

August 28, 2020

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Buying
Successful
YES
Residential
Victoria, BC
Aug 2020

Kate Phillips
Show Review Reply Flag

We are so pleased to have Laura in our corner while purchasing our first home. She is kind, honest and patient. Laura is definitely an expert in her field and it truly shows. She really looked out for our best interest by ensuring we had all the information (pros and cons) to make the best decision with zero sales pressure. She was quick to respond to our messages and extremely prompt in organizing showings. She has an immense wealth of knowledge and is clearly passionate about her work and her clients. Thank you for helping us find our perfect home! - Stephanie Fischer

August 25, 2020

5.00
5.00
5.00
5.00
-
5.00
-
-
-
Buying
Successful
YES
Residential
Victoria, BC
Aug 2020

Stephanie Fischer
Show Review Reply Flag

We expected buying and selling a house to be stressful, but we didn't expect the added stress of doing it in the middle of a pandemic! I'm so glad we had Laura on our side, guiding us through the whole process. Laura was an open and honest communicator with us throughout the process, and gave us solid advice that focused on our interests and not just on making a quick sale to get her commission. She was exceptionally responsive to anything we had to say, and set up showings for us on a moment's notice. We initially listed our place at the beginning of March, and when showings began to feel unsafe due to the pandemic, she was the first to suggest taking our place off the market to wait it out. She was super accommodating, and when we did relist in May, we felt comfortable with the precautions she put in place. I would recommend Laura without hesitation, and I'd also happily just hang out with her because she's super nice and funny! - Chanelle G

August 18, 2020

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Residential
Victoria, BC
Sep 2020

Chanelle G
Show Review Reply Flag

Laura got a house in a very tight and competitive housing market for a reasonable price. She goes above and beyond for her clients and is worth every penny. We wouldn’t have our perfect single family home without Laura. - nathan warden

August 02, 2020

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Residential
Victoria, BC
Aug 2020

nathan warden
Show Review Reply Flag

We are first time buyers and new to Victoria and were definitely apprehensive about the entire process. However, dealing with Laura was an absolute pleasure and she guided us through the entire process which put us at ease. Despite her busy schedule, she was always available in case we had any questions, very responsive and extremely prompt in organizing and accompanying us for showings. Laura definitely has the best interest of her client's in mind - She always gave us her frank opinion on properties when we had questions on various issues that propped up which ensured that we didnt make any hasty decisions. She kept reassuring us that we would find the right home for our family and true to her word we finally did! Thank you so much Laura for guiding us every step of the way - Gazala and Nadeem - Nadeem Kajiji

July 31, 2020

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Successful
YES
Residential
Victoria, BC
Jul 2020

Nadeem Kajiji
Show Review Reply Flag

Laura was a pleasure to work with! She helped my husband and I purchase our first home and made the whole process a positive experience. She is knowledgeable and shares her expertise which made us feel comfortable each step of the way. Laura was readily available to answer many questions by email or phone and she is personable. On her day off she took time to show a condo to my husband and I that we loved (and ended up buying!). She knew how important it was for us to see it asap because we loved it so much and homes sell fast in Victoria. She always gives her honest opinion and had our best interests in mind which we really appreciated. We will be contacting Laura again in the future and are so grateful for her truly amazing service. - Michelle & Dave Daley

July 30, 2020

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
-
Buying
Successful
YES
Residential
Victoria, BC
Aug 2020

Michelle & Dave Daley
Show Review Reply Flag

Laura helped us purchase our first home and made it such a seamless and positive experience. She was always available to answer our many questions, and ensured we got the exact home we wanted and love. One of the most important aspects with noticed while working with Laura was her honesty. She truly wanted us to get a home that included everything we wanted and wouldn't let us settle for less, and we are very thankful for that. - Kristen Calverley

July 23, 2020

5.00
5.00
5.00
5.00
5.00
5.00
-
-
-
Buying
Successful
YES
Residential
Victoria, BC
Jul 2020

Kristen Calverley
Show Review Reply Flag

We've used Laura for 3 real estate transactions. Laura is amazing, knowledgeable, and always available to help. Several times in the middle of the night my wife and I would be fretting over a real estate decision, and we would send Laura an email with questions. Within a few minutes we would get an answer. We love Laura because she always gives her honest opinion and truly wants to find the right home for you. - Jesal Shah

June 11, 2020

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying and Selling
Successful
YES
Residential
Victoria, BC
Dec 2016

Jesal Shah
Show Review Reply Flag

This is the second time I have worked with Laura and will continue using her services. The biggest differentiating factor with Laura is that she is responsive, doesn't matter the time of the day, or whether it is a weekend. She is honest in her opinion. She doesn't push for a sale, she ensures that the buyer has all the facts (the good and the bad) to make the decision themselves, and she is absolutely honest with her opinion. Laura is also incredibly knowledgeable about various areas, buildings, and stratas. Have a question about an area, and Laura will not hesitate to give her honest opinion. Lastly, Laura is just a very approachable and likeable person. Her professionalism combined with her friendly approach makes it a dream to work with her. Highly recommended agent. - Abhinav Rai

April 16, 2020

5.00
5.00
5.00
5.00
5.00
5.00
-
-
-
Buying
Successful
YES
Residential
Victoria, BC
Apr 2020

Abhinav Rai
Show Review Reply Flag

I am so grateful Laura was there to guide me through the purchase of my first home. She is a true expert and shares her knowledge so that you're comfortable with every step of the process. I'll never forget the truly amazing service. - Olivia

March 25, 2020

5.00
5.00
5.00
5.00
-
5.00
-
-
-
Buying
Successful
YES
Residential
Victoria, BC
Dec 2014

Olivia
Show Review Reply Flag

This is the second time I have worked with Laura to sell and buy a home. I also worked with her while in a tenancy situation where the home I rented was put up for sale. In all cases Laura was professional, knowledgeable and seemed to know exactly what I wanted and needed. One thing I particularly appreciate in my dealings with Laura is how responsive she is. Communication is immediate- I don’t know how she does it but she always gets back to me right away! She offers great advice and knows her stuff! I would not hesitate to work with Laura again and would recommend her to my friends and family. - Victoria Scott

March 20, 2020

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Victoria, BC

Victoria Scott
Show Review Reply Flag

Laura was truly outstanding. She provided a very professional service. At all times, she gave clear and useful advice, encouragement and helped us make decisions quickly and decisively. Thanks to Laura, we now have our dream home. We recommend her wholeheartedly. - Alison Moran

February 07, 2020

5.00
5.00
5.00
5.00
5.00
5.00
-
-
-
Buying
Successful
YES
Residential
Victoria, BC
Apr 2020

Alison Moran
Show Review Reply Flag

Laura is great to work with. She has helped us sell two residential properties and buy one. She is responsive and knowledgeable, and great at her job. I know I can always count on Laura to give her best effort and advice, and to give her honest opinion. It's been a real pleasure to work with Laura and I enthusiastically recommend her to anyone looking to buy or sell a property. - Deborah Herbert

February 06, 2020

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Victoria, BC
Feb 2020

Deborah Herbert
Show Review Reply Flag

Finding a home in Victoria, while currently living out of province, could have been a very difficult experience. We worked with other realtors before contacting Laura - mostly due to her high ratings on this site. Our first meeting with Laura showed us clearly what a thorough, knowledgeable and honest realtor we had selected. Laura takes her job very seriously and shows, in every interaction, that her client's needs are top priority. She is very straight forward and will let you know when she sees something in a house that may be concerning. She does this despite the fact that bringing up these issues may affect her ability to close the deal. She is also incredibly knowledgeable about different areas in Victoria and has a huge list of resources that she makes available to her clients. So helpful for buyers who are new to the area! Since we were out of province, Laura handled all the coordination for our inspections and was extremely responsive during the entire process (despite the deal closing over the holidays!). We have a lot of respect for Laura and her approach to business. She is diligent, available and just an overall great person. She is completely on your side throughout the entire process. Such refreshing client service! Our recommendation couldn't be any higher (we would give her six stars if we could!!) Thanks for helping us find our dream home Laura! Lisa & Darryl - Lisa Fonagy

January 07, 2020

5.00
5.00
5.00
5.00
-
5.00
-
-
-
Buying
Successful
YES
Residential
Victoria, BC
Jun 2020

Lisa Fonagy
Show Review Reply Flag

Laura is an extremely knowledgeable, responsive agent that knows her position inside and out, and always goes the extra mile in terms of guidance and communication for each step of the buying process. Laura made the purchasing of our first home so easy and stress-free. Knowing that we had someone on our side with a wealth of knowledge and support was extremely helpful and for that we cannot thank her enough! I would not hesitate for a moment to recommend Laura to everyone we know. So happy to have utilized Laura’s services which ultimately made our first home purchasing experience a smooth and happy one. Thank you Laura! - Rhiannon H.

December 17, 2019

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Successful
YES
Residential
Victoria, BC
Dec 2019

Rhiannon H.
Show Review Reply Flag

Laura was a tremendous help throughout the selling and buying of our home. She gave us great advice on how to get the best value on our sale, subsequently we sold our property quickly and for a price we were happy with. For our purchase Laura used her insight to help us find the right house for us, steering us clear of properties that could have become problematic. We highly recommend Laura to anyone who wants a knowledgeable, hard working and helpful agent. - E. Lee

December 11, 2019

4.86
5.00
5.00
5.00
4.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Residential
Victoria, BC
Dec 2019

E. Lee
Show Review Reply Flag

Laura's knowledge of the market and of the condos in the area is unmatched. Laura never hesitated to quickly answer all of my questions and always reassured me. She even went the extra mile for me at times. I would not consider any other realtor if I am in the market again. Thank you Laura for getting me in my home! - A. Thompson

October 03, 2019

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Residential
Victoria, BC
Sep 2019

A. Thompson
Show Review Reply Flag

Laura's knowledge of the condo market in Victoria is absolutely unparalleled. I bought my condo through Laura in 2018 and didn't even consider calling anyone else when it came time to sell. The fact that I was able to sell less than 12 months after buying without taking a loss speaks to Laura's ability to give really solid advice that results in a solid investment. I subsequently had to buy property in another province and lamented every second that Laura couldn't act as my realtor there too. I can't recommend her highly enough - she is incredibly efficient, patient, and brings a depth of knowledge that most realtors just can't provide. She seems to know every detail of every condo building in the entire city and is able to make sure you only buy into a building of good value. I also felt that she negotiated hard for me when I eventually sold my unit. - Katharina Clausius

September 10, 2019

5.00
5.00
5.00
5.00
-
5.00
-
5.00
-
Selling
Successful
YES
Residential
Victoria, BC
Aug 2019

Katharina Clausius
Show Review Reply Flag

Laura was really great to work with. She pointed out issues both small and large with every property that we looked at and gave us lots of solid advice. We highly recommend her and will be using her again in the future! - K.P

September 09, 2019

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Successful
YES
Residential
Victoria, BC
Sep 2019

K.P
Show Review Reply Flag

Laura was fantastic. She was helpful in assisting us to articulate our needs and translating those into an amazing find! She walked us through every step of the process and was a great advocate. She is a treasure of practical and frank expertise and advice while being warm, open and approachable. She had our full trust from meeting one. We will definitely use her for our next real estate needs! - Jodi & Russ

August 26, 2019

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Successful
YES
Residential
Victoria, BC
Aug 2019

Jodi & Russ
Show Review Reply Flag

Anyone who has been through the process of selling their house in a softening market understands the importance of selecting the right realtor. Laura is a difference maker. Why? The three biggest decisions you will make are 1) how to price your house 2) how to position your house in the market and 3) how to close the deal with an interested buyer. Laura has been to the “big dance” many times and her experience shows. She knows real estate inside out and has a solid grounding in the details. Her education in conveyancing and the importance she puts on nailing the basics of marketing and contract law will get the sale of your house over the finish line as soon as is humanly possible and with an agreement that lasts. Selling your house is not for the faint of heart and it’s critical you have a realtor who will tell you the truth when you need to hear it. There is no decision you will make that will have a bigger effect on your finances. Choose wisely and sell your house! - N & S MacLeod

August 26, 2019

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Victoria, BC
Aug 2019

N & S MacLeod
Show Review Reply Flag

We have bought and sold a number of times with Laura as our agent. Laura is the ultimate professional, has a strong work ethic and knows the market. Her integrity and her commitment to the ethics of her profession stand out in everything she does. She has an incredible ability to ground us as buyers and ensure we stick to what we set out to achieve. She is always available to answer any questions and is very prompt to set up appointments when requested. When challenges come up, Laura is calm and focused on solutions. We have witnessed Laura work with other agents in a very respectful manner to ensure her clients are best served. Having worked with Laura for over 10 years, we can recommend her with confidence and with the highest regard. Talk to Laura when contemplating your next purchase or sale. You won't be disappointed. - Tara W.

July 26, 2019

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Residential
Victoria, BC
Aug 2019

Tara W.
Show Review Reply Flag

PROFESSIONAL is all that is needed to say here about Laura as a Real Estate agent and as a person. She is very hard working to ensure her clients have the utmost possibility to sell or buy a home. Her no pressure personallity leaves you with a stressless environment to make a decision based on her research and experience. Dont call a realtor..call a Professional..call Laura - Kevin Zalba

June 20, 2019

5.00
5.00
5.00
5.00
5.00
5.00
-
5.00
-
Buying and Selling
Successful
YES
Residential
Victoria, BC

Kevin Zalba
Show Review Reply Flag

We sold our home ourselves to Laura and her buyers. She was respectful, helpful and professional and I was especially impressed for the services she provided for her buyers. She arranged for all the inspections for her buyers and made sure they were aware of anything that might be amiss. I was impressed by how thorough she was. She was clearly very knowledgeable and professional and because we were selling our own home, she took the time to explain things to us as well. Even now, 6 years later, as we purchased a home up-island (with another agent) I am struck by the quality of service Laura provided to her clients. - Liane Lyle

June 17, 2019

5.00
5.00
5.00
5.00
-
5.00
-
-
-
Selling
Successful
YES
Residential
Victoria, BC
Aug 2013

Liane Lyle
Show Review Reply Flag

Laura was the best realtor we have ever had! Very professional and was always one step ahead of us (she knew what we wanted/needed before we did!). We have already recommended her to family (who bought a new condo) and would definitely recommend her to anyone we know or someone just looking for a great realtor! SUPERSTAR!!!!! - Kim Clarke

June 10, 2019

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
YES
Buying
Successful
YES
Residential
Victoria, BC
Jun 2015

Kim Clarke
Show Review Reply Flag

Laura was an incredible resource for our relocation to the Victoria area. Top notch service every step of the way. Laura is quick to answer any questions and very prompt and dependable! Every realtor should strive to meet Laura's standards. Would highly recommend her service and her attention to every detail. Wouldn't hesitate to use Laura again for any future real estate transactions. - Darrell Johnson

May 31, 2019

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
-
Buying
Successful
YES
Residential
Victoria, BC
May 2019

Darrell Johnson
Show Review Reply Flag

We had a wonderful experience with Laura, she was extremely organized, efficient, and knowledgeable. Would highly recommend to friends and family. - Amanda Stappleton

May 22, 2019

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
Residential
Victoria, BC
Jun 2019

Amanda Stappleton
Show Review Reply Flag

Laura was absolutely wonderful to work with! She was knowledgeable, attentive, patient, and tenacious; I wo uld recommend her to friends and family in a heartbeat. She made the closing process easy to understand and was a great resource as we set up our inspections. Fantastic realtor! - R. Peirce

May 15, 2019

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Successful
YES
Residential
Victoria, BC
May 2019

R. Peirce
Show Review Reply Flag

Laura helped us buy our first home in 2012 and she helped us sell our second home in 2019. Laura is approachable, knowledgeable and trustworthy. Laura responded quickly to all our questions and didn't hesitate to provide us with reassurance as buying/selling a home can be a stressful process. Laura takes pride in her work and strives to ensure her clients have all of the information in order to make an informed decision. I would highly recommend Laura for those clients looking to purchase their first home or those who are seasoned homeowners. Thank you Laura! - Kate Kidson

May 15, 2019

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Victoria, BC
May 2019

Kate Kidson
Show Review Reply Flag

Excellent service. Thanks for everything! - Ben

April 22, 2019

5.00
5.00
5.00
5.00
5.00
5.00
-
-
-
Buying
Successful
YES
Residential
Victoria, BC
2019

Ben
Show Review Reply Flag

This is the 4th time I have used Laura and we find her integrity and abilities to be excellent. - Dick Graham

April 22, 2019

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Victoria, BC
Apr 2019

Dick Graham
Show Review Reply Flag

We were so lucky to have found Laura. New in town, shopping for a house, we just chose her from internet reviews, and within minutes of meeting her we knew we had found the right agent for us. Very knowledgeable, energized, keen, helpful, and willing to the extra mile. We felt she was very trustworthy and straightforward and kept our interests front and center. I would recommend Laura without hesitation. - Glen

February 23, 2019

5.00
5.00
5.00
5.00
5.00
5.00
-
-
-
Buying
Successful
YES
Residential
Victoria, BC

Glen
Show Review Reply Flag

I have used Laura for multiple properties. Has always been a good experience. - Sean Mitchelmore

January 23, 2019

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Residential
Victoria, BC

Sean Mitchelmore
Show Review Reply Flag

We are pleased to highly recommend Laura to anyone seeking an exceptional realtor. We moved from Toronto to Victoria in late summer 2018 and were anxious to find a realtor who we felt understood our needs and would provide a high-quality level of service. Like any new city, it’s difficult to know which realtor to go with when you don’t have the benefit of a recommendation from a trusted source. We searched the internet and read reviews of many different realtors who had great reviews and served southern Vancouver Island. After an initial conversation with a few, we finally decided to choose Laura in August 2018 and we never once regretted our decision. Laura knows the real estate business and the southern Vancouver Island market very well. Additionally Laura offers the additional benefit of having construction/building knowledge which was very helpful. She is an excellent communicator both verbally and, in her emails - articulate, knowledgeable, professional and thorough in her replies. Even though Laura is always busy, she was consistently responsive to our emails and messages. We always knew we could rely on a prompt reply from Laura. It was an added benefit that Laura has previously worked in the Ontario real estate business and we felt this was evident in the manner in which she engaged her clients and operated her realtor business - a style and approach we welcomed. Right from the start, Laura clearly laid out expectations as to the scope and manner in which she provides her realtor services such as what aspects would be the most effective use of her time and the most benefit to us versus those that were not. When we found a property in September on which we wished to make an offer, Laura excelled and demonstrated superb negotiation skills in her strategic approach in how she presented the offer and how she smoothly handled the many back and forth negotiations surrounding building inspection issues and their remediation. Laura got us the result we wanted - we successfully purchased a beautiful home in our favourite neighbourhood and at a good price. Even after we took possession of our new home and subsequently discovered some minor issues in the house, we contacted Laura and she was as prompt and efficient as before in following up with the relevant parties on our behalf. We feel very fortunate to have found Laura as our real estate experience was a truly positive one. We would highly recommend Laura McCollom as an exceptional realtor offering far above average services. - Julie

December 23, 2018

5.00
5.00
5.00
5.00
5.00
5.00
-
-
-
Buying
Successful
YES
Residential
Victoria, BC

Julie
Show Review Reply Flag

It was a long period of about a year looking for the perfect condo. Laura was understanding and patient while my employer was causing frustrations for my relocation. She stayed enthusiastic and open minded to my requests, and helped me find the perfect condo. Through the purchase process, as a first time buyer, she was ever helpful to keep things progressing smoothly, even though there were frequent periods where I would be away due to work. She successfully bargained very well on my behalf while I was away for the best deal possible to close the deal. Highly recommend Laura as a realtor, and can appreciate why so many of my friends referred her to me. - Derek Geake

December 03, 2018

4.83
5.00
5.00
5.00
5.00
5.00
4.00
-
-
Buying
Successful
YES
Residential
Victoria, BC

Derek Geake
Show Review Reply Flag

Have used Laura a couple times now - totally recommend her - you won't be disappointed. She is honest and entertaining; knows her stuff; doesn't sugar coat anything. Provides excellent into and a superior level of "add on's" that make the real estate process much less stressful - Darryl and Tammy

November 20, 2018

4.14
5.00
5.00
5.00
2.00
5.00
4.00
3.00
-
Buying and Selling
Successful
YES
Residential
Victoria, BC

Darryl and Tammy
Show Review Reply Flag

Laura has helped me with two purchases and one sale, most recently 7 years ago. To this day, I consider her my gold standard for customer service. She truly goes above and beyond, is caring, and is incredibly responsive. She also knows her stuff and is very honest in her comments on properties. I would recommend her without any hesitation and would absolutely use her again. - Erin Schowalter

November 15, 2018

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Residential
Victoria, BC

Erin Schowalter
Show Review Reply Flag

I’ve worked with Laura for a few years on different properties and she has continually exceeded my expectations – in addition to a wealth of experience, she is incredibly responsive, detail-oriented and always ethical. She routinely goes above and beyond for her clients to make sure they have exactly what they want, no matter how long it takes. She’s very encouraging but always realistic, and most importantly, unfailingly honest. - Sarah Rostami

October 29, 2018

5.00
5.00
5.00
5.00
-
-
-
-
-
Buying
Successful
YES
Residential
Victoria, BC

Sarah Rostami
Show Review Reply Flag

One word, AWESOME!!! We had Laura help us find our townhouse 3 years ago (and I’m pretty picky). She helped us find the perfect one. She tolls us all the good, and the bad of each place we viewed. I LOVED her honesty. Loved it so much that we went through her again a few months back to find a house and sell our townhouse. Again, she was honest, reminding me I told her I don’t want hills or shade (and a lot more). She always treated us like we were her only clients, though I knew she was still so busy. We would both highly recommend her!!! - Melissa Penney

October 09, 2018

-
-
-
-
-
-
-
-
-
Buying
Successful
YES
Residential
Victoria, BC

Melissa Penney
Show Review Reply Flag

Laura is honest, reliable, knowledgeable, ethical and 100% puts your best interest ahead of everything else. I’ve had many experiences with Realtor’s over the years and been left feeling like their main interest was a quick sale. Not the case with Laura! She truly is invested in meeting your goals and not having you settle for less even if it impedes her from a quick sale. Things can be emotional when purchasing a new home and she is good at keeping you realistic and on track to reach your initial goals. A lot of time is spent with your realtor while on a search for your perfect home so it’s a real plus when your realtor is easy to talk to, genuine and down to earth. I always had a laugh with her. I have so much respect for her work ethic and her approach to business. She is not motivated by money but rather the happiness of her clients and achieving the results they are hoping for. She is diligent, available and never makes you feel any pressure. A big thank you to Laura! I highly recommend her!!!! - Faern Jewell

October 06, 2018

5.00
5.00
5.00
5.00
5.00
5.00
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-
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Buying
Not Successful
YES
Residential
Victoria, BC

Faern Jewell
Show Review Reply Flag

Integrity, respect, compassion and honesty are values that are important to me when requesting support on life decisions and moving forward. Laura possesses all of these qualities as well as is extremely humble. I would highly recommend her to sell or buy a home! - Norma J Thompson Gardner

October 06, 2018

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Selling
Successful
YES
Residential
Victoria, BC

Norma J Thompson Gardner
Show Review Reply Flag

We are very happy with our outcome due to Laura's knowledgeability, professionalism, and diligence. - Norman and Charlotte Lambert

September 17, 2018

5.00
5.00
5.00
5.00
5.00
5.00
-
-
-
Selling
Successful
YES
Residential
Victoria, BC

Norman and Charlotte Lambert
Show Review Reply Flag

Laura is an amazing agent. She really looks out for her clients above and beyond normal expectations. Her knowledge of the area really showed when she gave great advice on the areas of properties I was looking at. - Kevin Takaki

September 16, 2018

5.00
5.00
5.00
5.00
5.00
5.00
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-
-
Buying
Successful
YES
Residential
Victoria, BC

Kevin Takaki
Show Review Reply Flag

I’m quite sure that Laura is the only reason I sold my condo for such a good price. She knew the market, what kind of buyer would be suitable, and how to sell the property at an open house. Beyond the professional side of her, because she is so easy to talk to I really enjoyed working with her! She is completely professional and doesn’t carry around a typical “realtor ego”. She’s good at her job, helps her clients, and has their best interest at the forefront. I recommend Laura to friends and they all thank me for sending her their way! - Kristi Avery (Fox)

August 13, 2018

5.00
5.00
5.00
5.00
-
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Victoria, BC

Kristi Avery (Fox)
Show Review Reply Flag

I researched and contacted three potential realtors when I started looking at moving to Vancouver Island from the mainland. After having a conversation with Laura, I picked her. Originally this was due to her high ratings, but it was also due to her work on the council, her presence on the phone, her obvious knowledge of the market and the fact that she didnt bat an eye when I asked her to drive me around to see listings when I flew into Victoria on a day trip! In the end, she helped us find our Victoria home and was great leading us through the process of putting in an offer. There was even one point we did the paperwork in her office with our 18 month old running around with a full diaper and crying inconsolably. Laura professionally handled it all without us ever feeling it was an inconvenience having the little one through out the process. I also really appreciated how she was always on hand to answer my questions and the speed of her replies. She was able to make clear the steps and stages of buying a home and was ALWAYS available when I had any concerns. You would do well working with her when searching for a new home. I have no problem recommending her for anyone looking for a property in the Victoria area. Thanks Laura! - Colin T Morris

July 20, 2018

5.00
5.00
5.00
5.00
5.00
5.00
5.00
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-
Buying
Successful
YES
Residential
Victoria, BC

Colin T Morris
Show Review Reply Flag

Coming to a new city and trying to find a house is a bit daunting. What are the neighbourhoods like? What’s comparable price-wise? Where should we even start looking? Well, my husband and I started looking for a realtor right on this very website and we found Laura! It wasn’t even the fact that she had a near perfect score from a plethora of reviews, what hit us was what was IN the reviews. (plus the fact she didn't have a cheesy realtor photo!) Trustworthy, honest, genuine and committed. Laura has all of these attributes in spades. Plus, an amazing sense of humour! Laura helped us navigate the market in Victoria as first-time buyers and get the most amazing home that fit us perfectly! It took us six months to find our house in our ideal area and she was as committed and incredible in month six as she was in month one. We genuinely believe we would not have been able to do this without Laura. From understanding financing and working with other realtors to the closing and possession on our property, Laura was a sound voice of reason and support. Laura, we can’t thank you enough for your professionalism, expertise and friendship. Looking for a realtor in the greater Victoria area? CHOOSE LAURA! You’ll be so glad you did. - Adrienne and Mike

July 12, 2018

5.00
5.00
5.00
5.00
5.00
5.00
-
-
YES
Buying
Successful
YES
Residential
Victoria, BC

Adrienne and Mike
Show Review Reply Flag

My wife and I had a fantastic experience buying our first home with Laura. Guiding us through every stage of the process. Laura obviously listened to our requirements, the first house she recommended we ended up buying. The purchasing process was also easy with Laura, guiding us through each stage, even though we were still going well past midnight. We can’t praise Laura enough, her professionalism and attention to detail are second to none. A truly genuine and nice person. We have, and will continue to recommend her to all our friends. Richard F. - Richard Findlay

April 19, 2018

5.00
5.00
5.00
5.00
5.00
5.00
-
-
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Buying
Successful
YES
Residential
Victoria, BC

Richard Findlay
Show Review Reply Flag

Laura is a professional smart kind and caring person whom goes the extra mile and gets the job done quick with excellent results. I would refer her to anyone I know buying or selling. To me she is the best ! - Colleen Rat

April 12, 2018

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Victoria, BC

Colleen Rat
Show Review Reply Flag

When we planned to list our home, I began to search for an agent. Laura McCollom was recommended to us by someone I trusted and knew to have good judgement. After our experience working with her, we certainly know why. Following our first meeting with Laura, I was left feeling confident and in good hands. She was friendly, enthusiastic and attentive to what our wishes were. She is knowledgeable, personable and made the process of selling our home a stress free event. As an added bonus, she arranges to have moving boxes delivered. The time and energy saved by this thoughtful service made the moving process a breeze. The icing on the cake is when she brings in a cleaning crew prior to showing the house! Another task just taken care of for you. Remarkable :) She sold our house quickly and for beyond what we had hoped for. I highly recommend, without reservation, Laura McCollom to work hard for you. - Loree B

April 07, 2018

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Victoria, BC

Loree B
Show Review Reply Flag

Kind, determined, knowledgeable, professional and honest - All of these words describe Laura McCollom. I have and will recommend her time and time again because she's trustworthy and is only concerned about your best interest. - Debbie and J.D

February 20, 2018

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Buying and Selling
Successful
YES
Residential
Victoria, BC

Debbie and J.D
Show Review Reply Flag

It’s a great experience working with Laura while finding a perfect home for us. She is friendly, supportive and helpful in all the aspects and has good knowledge about the market and properties. We are very happy for having Laura with us to buy our first house within 2 weeks of time during competitive market period. Excellent service provided by her and in timely manner. We recommend her to everyone. - Sri G

February 20, 2018

5.00
5.00
5.00
5.00
5.00
5.00
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Buying
Successful
YES
Victoria, BC

Sri G
Show Review Reply Flag

Laura was experienced and thorough with all processes of the real estate transaction. She has very strong communication skills and you can relax knowing negotionations are going as well as they possibly can. She will always tell you the truth about what to expect and is realistic in her expectations. If you want expert guidance in real estate she Will provide it! - Bree M.

February 06, 2018

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Victoria, BC

Bree M.
Show Review Reply Flag

Throughout this entire process, Laura has been wonderful and I could not have found a better agent. Even before we met, Laura demonstrated that she cared, understood where I was coming from and her willingness to help. I recently relocated from another province. Laura even graciously offered to check out my rental property. Even though she had two closings that day, Laura still squeezed in the time driving half an hour to examine the rental to ensure it was legitimate. This was way above and beyond. It gave me invaluable peace for mind. While the house hunting was not easy, Laura made the process easier. Laura was always accessible an d responded in a timely manner. She explained things clearly every step of the way, answering any and all concerns after completing her research. Laura was very honest, respectful, supportive, encouraging and great at helping me manage the anxiety. I am so grateful to have met and been able to work with Laura. I would never want to use another agent and would recommend her to anyone. Laura is truly amazing!!! - Nichole T

February 06, 2018

5.00
5.00
5.00
5.00
5.00
5.00
5.00
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-
Buying
Successful
YES
Residential
Victoria, BC

Nichole T
Show Review Reply Flag

I couldn’t ask for a better experience or a better realtor. Laura was proactive in helping me find a property in my price range and neighbourhood. She has a clear knowledge of the entire process, even my broker and lawyer commented on her thoroughness and knowledge. Laura was always quick to respond to any queries I posed to her. She was a wealth of knowledge in regards to properties in the area and the entire purchase process. Laura was a pleasure to work with,and I wouldn’t hesitate to use her again. - Kirk B

January 24, 2018

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Successful
YES
Residential
Victoria, BC

Kirk B
Show Review Reply Flag

Laura was a pleasure to deal with and her no pressure approach was welcomed. I sold within a day of listing for over asking price. I would not hesitate to work with Laura again. - Shellene M

December 28, 2017

5.00
5.00
5.00
5.00
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-
-
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-
Selling
Successful
YES
Residential
Victoria, BC

Shellene M
Show Review Reply Flag

I have nothing nut wonderful things to say about Laura! She is knowledgeable, dedicated and a true professional. She helped me in both the sale of a property and purchase of another and persisted through challenges with creative solutions. I highly recommend working with Laura!! - Mike L

December 12, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Residential
Victoria, BC

Mike L
Show Review Reply Flag

Laura has a lovely personality with an appreciation of her Clients time. Laura was available anytime I needed to reach her and provided me with quick answers and suggestions saving me time and money. Laura was up to speed on the current market value in our neighborhood and was able to get us more that our asking price, selling our condo in less than 24 hours. - Pamela Duncan

November 15, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Selling
Successful
-
Residential
Victoria, BC

Pamela Duncan
Show Review Reply Flag

Laura is an amazing realtor! She was always very quick to respond, and made sure she put our best interest first. In this market you need to move quickly, and she stayed on top of the game. We felt prepared, and Laura was able to get us an amazing deal on a wonderful home. We highly recommend Laura for your realty needs! - Bella and Craig

October 13, 2017

5.00
5.00
5.00
5.00
-
5.00
-
-
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Buying
Successful
YES
Residential
Victoria, BC

Bella and Craig
Show Review Reply Flag

Laura is outstanding!!!I have never met anyone who works so hard for her clients. She is so personable, ethical, intelligent, and savvy! Laura you are also fun! We will share a Peroni with you again! I always felt that she kept our best interests at hand. Always available and ready to discuss options or answer questions. Very trustworthy!! Thank you Laura! Till we need you again❤️ - Margaret Finnis

September 26, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Victoria, BC

Margaret Finnis
Show Review Reply Flag

It was an absolute pleasure to work with Laura in finding a home. She is smart, savvy, has a thorough understanding of the market and an excellent ability to understand our needs. It's a hot market currently and there were multiple bids but because of her thorough understanding of the market and keen ability to strategize, we were successful. This was a very fast close and would have been impossible without her knowledge and real estate acumen. She is very well connected to different disciplines related to purchasing and helped to arrange pre-inspection and provided me with a lawyer to help complete the close. Laura has been invaluable in helping with by law information and helping with the pre-existing tenants. Her response time is outstanding. I would without hesitation use Laura again for future real estate matters. Highly recommended. - Michele J.

September 05, 2017

5.00
5.00
-
-
5.00
5.00
5.00
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-
Buying
Successful
YES
Residential
Victoria, BC

Michele J.
Show Review Reply Flag

Our home search was a long 2 year process as we are very particular about what we wanted! Laura was extremely patient and gave fantastic advice throughout the whole search. She also helped us successfully navigate offering in this crazy current housing market! I know we wouldn't have our home without her! She's practical and straightforward. Her advice on properties helped us to avoid wasting our time on unsuitable ones and helped narrow our search. When it was time to sell, she quickly got us our asking price! Less than a week! Best realtor ever! - Stephanie

September 01, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Residential
Victoria, BC

Stephanie
Show Review Reply Flag

This is the second property transaction that we've hired Laura to help us with; it's a joy to work with her, and we're extremely happy with her professionalism. - Maggie & Chris Bateman

July 19, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying and Selling
Successful
YES
Residential
Victoria, BC

Maggie & Chris Bateman
Show Review Reply Flag

We had listed our condo with Laura two years ago but the market was quite soft. Laura had advised me at that time to hold on to the property if we could as she felt prices would be going up in the next year. Fast forward two years, we still kept in touch, decided to list the unit and within two days sold the property for overasking and more than $125,000 than we could have two years ago. I would like to thank Laura for the advice, patience and overall great sense of the market. She is awesome! and very kind to deal with. - Zareen Charania Leekha

May 01, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Selling
Successful
YES
Residential
Victoria, BC

Zareen Charania Leekha
Show Review Reply Flag

I have used several agents in my life time and Laura is the best, way better, and for selling as well as buying. - Louise Bergeron

April 08, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Selling
Successful
YES
Residential
Victoria, BC

Louise Bergeron
Show Review Reply Flag

Laura is so knowledgable in the market that we felt we could literally sit back and let her bring the best possible options in properties to us to review; she was immediate with answers to our questions and gave us realistic expectations in a crazy local market. We would definitely use Laura's services again and we have recommended her to family as well with total confidence. - Michelle and Troy - Michelle Ferris

April 06, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
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-
Buying
Successful
YES
Residential
Victoria, BC

Michelle Ferris
Show Review Reply Flag

It was her responsiveness​ and thoroughness that made us decide to go with Laura. She is professional, realistic and keeps you focused. She understands this crazy market and will give you insight on how to be best positioned for an offer. Highly recommend Laura ! - Simon & Annie

April 05, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Successful
YES
Residential
Victoria, BC

Simon & Annie
Show Review Reply Flag

Honest and professional. No funny business or wasting time with Laura. We were very pleased with Laura's help in purchasing our first home. - Nathan Warden

January 24, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Buying
Successful
YES
Residential
Victoria, BC

Nathan Warden
Show Review Reply Flag

Bought my first house with Laura and returned to work with her to purchase a second property. She is very knowledgeable in this industry and goes above and beyond to be available day or night to answer my questions, show me properties and give me an honest assessment of potential properties. A testament to ensure that we are happy with our purchase for years to come... - Erwin Lee

January 22, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Successful
YES
Residential
Victoria, BC

Erwin Lee
Show Review Reply Flag

Laura has been very professional for all my real estate needs. She always stays on top of what's going on in the market and gives advice that reflects what would be her own decisions. She has always spent as much time as necessary and has left no stone unturned in investigating my prospective buy/sell transaction. Even if the transaction proves to be the wrong move, she will never sacrifice the time it takes to discover what is best for her clients. Dealing with Laura is always a pleasure and I highly recommend her as your realtor. - David Benson

January 18, 2017

5.00
5.00
5.00
5.00
5.00
5.00
-
5.00
-
Buying and Selling
Successful
YES
Residential
Victoria, BC

David Benson
Show Review Reply Flag

I had never before, and have not since, received the high caliber of service that I received from Laura during two purchases and one sale. Her level of responsiveness is truly amazing, and she led us through every step with knowledge, patience, and care. - Erin & Philip

January 18, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Buying and Selling
Successful
YES
Residential
Victoria, BC

Erin & Philip
Show Review Reply Flag

I would definitely use Laura's services again. She was very professional, informative and knew her information. I so enjoyed working with Laura. - Barb Scott

January 18, 2017

4.71
5.00
4.00
4.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Victoria, BC

Barb Scott
Show Review Reply Flag

Laura McCollom is in our view the by far best real estate agent we have ever used in over 45 years of homes ownershiip. She is totally committed to her clients and you always feel that she will do her very best to do everything she can to complete your sale, which was the case with our fairly pricey home which we sold for asking price. She is a dedicated professional. Thanks Laura. Al & Shirley Hardy - Al & Shirley Hardy

January 18, 2017

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Selling
Successful
YES
Residential
Victoria, BC

Al & Shirley Hardy
Show Review Reply Flag

Laura is an amazing realtor, she is smart and confident and she always put me at ease with her knowledge of the market and her patience and genuine concern. As an anxious first time buyer on my own Laura took the time to answer all of my many questions and she promptly responded to my phone calls, texts and emails. In the end I successfully bought my own place and I could not be happier. Thank you Laura. - Angella Thompson

December 17, 2016

5.00
5.00
5.00
5.00
5.00
5.00
-
-
-
Buying
Successful
YES
Residential
Victoria, BC

Angella Thompson
Show Review Reply Flag

Trust beyond all is essential. Laura gained my trust day one, prior to being my agent. - Karen

December 13, 2016

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Selling
Successful
YES
Residential
Victoria, BC

Karen
Show Review Reply Flag

Laura is amazing! As a first time buyer she helped me through everything. She was not only my realtor but my guidance counselor as well. She truly acted in my best interest as she kept bringing many points to my attention. I have no idea how she finds time to do all the work she accomplishes. She even saved me money. Thank you Laura! - Sarosh Abeyesundere

November 30, 2016

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
-
Buying
Successful
YES
Residential
Victoria, BC

Sarosh Abeyesundere
Show Review Reply Flag

Laura was great. She came in with a plan and sold our house in 2 days just like she thought she could. She used all available technology to help with selling and showing us properties. I would definitely use her again. - Ian Frame

November 26, 2016

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Buying and Selling
Successful
YES
Residential
Victoria, BC

Ian Frame
Show Review Reply Flag

My parents and I (I am a teenager) moved houses this past summer and I was very anxious about it. Laura really talked me through the process and helped me be more calm about it all. Laura took the time to make sure she understood what I wanted and what my parents wanted and found an amazing balance between the different wants and needs. She listened to my opinion on the places she showed us and that was a wonderful change from other realtors in the past. I would recommend her to amybody who wants a realtor who takes the time to care about you and your family. - Madeleine Oulton

November 26, 2016

5.00
5.00
5.00
5.00
-
5.00
5.00
5.00
YES
Buying and Selling
Successful
YES
Residential
Victoria, BC

Madeleine Oulton
Show Review Reply Flag

Laura is amazing. Over the last several years, we have purchased and sold residential and rental properties. She is amazing. I have extremely high standards, and she has met every one of them. In fact, she has surpassed them. She is extremely knowledgable, honest and reliable. I trust her 100%. It is my pleasure to give her a perfect rating. If anyone has any questions, I will happily answer them. - Yasmeen Hinton

November 22, 2016

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Buying and Selling
Successful
YES
Victoria, BC

Yasmeen Hinton
Show Review Reply Flag

Laura is a wonderful agent. She is very knowledgeable and is always willing to answer questions, any time of the day. She even helped us put an offer when she was on vacation. I can't say enough good things about her and her team. Most importantly she wouldn't let us get swayed by the craziness of the market and never pushed for an offer. I recommend her to all my friends. - Cristina

November 21, 2016

Reply:    Thank you so much Cristina!!!! :)

5.00
5.00
5.00
5.00
-
5.00
-
-
YES
Buying
Successful
YES
Residential
Victoria, BC

Cristina
Show Review Reply Flag

Laura went above and beyond as our real estate agent. She was quick to reply to all of our endless questions and took the time to explain things to us. When our first offer wasn't accepted we felt down but Laura said we would find the right house for us, and we did! She even, on her own initiative, negotiated a lower price for us and saved us a significant amount of money. Thanks Laura for everything. - Paul

November 20, 2016

Reply:    You're very welcome Paul! :)

5.00
5.00
5.00
5.00
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5.00
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-
YES
Buying
Successful
YES
Residential
Victoria, BC

Paul
Show Review Reply Flag

Very professional and sharp as a tack. Prompt replies to texts & emails. Sold for listing in 3 days & I bought a house that was perfect for me & my family! If you want to get the job done - call Laura!! - Sarah

November 19, 2016

Reply:    Thanks Sarah! I super appreciate the vote of confidence :)

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Buying and Selling
Successful
YES
Residential
Victoria, BC

Sarah
Show Review Reply Flag

Extremely well versed in the market and real in her dealings. Kind, considerate, level-headed for you, and communication is most important to her. I would recommend her for any real estate needs. Her experience shows in her representation of you and your property. - Shannon Cyre

November 13, 2016

Reply:    What a great vote of confidence! Thank you :)

5.00
5.00
5.00
5.00
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5.00
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5.00
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Selling
Successful
YES
Residential
Victoria, BC

Shannon Cyre
Show Review Reply Flag

Laura is a an awesome realtor! She is extremely knowledgeable of the market and is always there to answer questions or concerns one may have. She kept us grounded and gave us her honest and professional opinion on all things. She provides accurate assessment of home value and she is extremely dedicated to her clients. Having her as our realtor was an absolute treat and we would recommend everyone we know to hire her if they are looking to buy or sell a house. - Nicolas Vergult

November 13, 2016

Reply:    You guys rock! Thank you :)

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Selling
Successful
YES
Residential
Victoria, BC

Nicolas Vergult
Show Review Reply Flag
Laura has been rated in Broadmead, Burnside, Colwood, Downtown Victoria, Esquimalt, Glanford, North Park, Oak Bay Village, Saanichton, Victoria West, View Royal, and Western Highlands in Victoria. High Quadra and Victoria in Saanich. Victoria, Oak Bay. As well as Victoria, Langford.

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