We met Norm while viewing a listing. While that listing never worked out, I asked him to keep us him to keep us in mind and we quickly started receiving other listings. He traveled two hours and met us at a third party listing site. Thoroughly explained the listing and contacting the listing agent with questions we had. Electronically prepared an offer and continued to kept us updated on the results. Very professional but also very personable. We were also very pleased with the referrals to the other professionals, ie: mortgage & legal specialists. We would not hesitate to have Norm as our agent again or refer him to someone else.