Karen is the best! She was thorough and professional and great to work with. We were under some time constraints and specific requirements as per area, price, and functionality. She kept us apprised about available appointments and always let us know as soon as a new one came on the market(sometimes hourly). She was honest and forthright- no games. Karen also makes a killer mac and cheese! Highly recommended and if the need arises in the future we will not hesitate to work with her again.