We had an excellent experience with Susan. For first-time homebuyers like us, she was knowledgeable and happy to walk us through each step of the process. Susan was easy to get in contact with and gave very prompt replies. On more than 1 occasional Susan negotiated on our behalf late in the evenings and on weekends. We received personalized listing options, and she really got to know exactly what we were looking for. Showings were always booked promptly and we got the benefit of her honest opinions on the properties. We were happy with the price she helped negotiate for our home, and would certainly use Susan Gucci Realty in the future.