Without question, I would recommend Susan Richardson as a real estate agent. I could rhyme off many compliments to describe Susan, but her actions have spoken louder than words. From the beginning of the process when selling our home, Susan proved herself invaluable. The comparable listings and price setting for our house was accurate, the professional stager and photographer she hired made our house look like a "million bucks" in the posted photographs and virtual tour. She was always very communicative and would contact us in advance of every showing as well as provide us with feedback on a timely basis. When looking for and buying a house, she quickly grasped what we were looking for and would send us only appropriate listings to consider. She was so accurate in looking for a suitable house for us, that she made the process seem seamless. Since the sale of our house, she sold vacant land in the middle of Ottawa for my father-in-law and sold my son's town house at a higher price than any town house in the complex ever sold for. After seeing Susan at work, neighbours of my son's also listed their townhouse and bought a house through Susan. After seeing first hand all these transactions, I feel very qualified to say that Susan is one of the best. In a business that seems very cut throat, I can say that I have and would again trust Susan with the largest financial transactions that I will probably ever make. Friendly, sincere, hard-working, honest and enthusiastic,in the seven transactions mentioned above Susan Richardson has always put her clients needs first.